Courtesy Clerk

Heritage Grocers Group•Fontana, CA
•$17 - $19

About The Position

The Courtesy Clerk delivers quality customer service and helps ensure customers are satisfied and encouraged to return to Cardenas Markets. The role includes assisting customers with groceries and shopping needs, collecting carts, restocking returned items, and helping in other areas as needed to support store needs. The position involves continuous walking and standing throughout the shift, and lifting up to 20 pounds with occasional lifting of up to 30 pounds.

Requirements

  • Customer service experience is desirable.
  • Ability to walk continuously throughout the shift while moving around the store and handling merchandise.
  • Ability to stand continuously throughout the shift.
  • Ability to lift up to 20 pounds and occasionally up to 30 pounds.

Responsibilities

  • Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
  • Bag customers’ groceries carefully and promptly, and assist with loading items into vehicles.
  • Help customers obtain forgotten items from aisles.
  • Restock returned items on the appropriate shelf or in the appropriate display case.
  • Collect shopping carts to ensure they are readily accessible for customers.
  • Follow safety guidelines for cart retrieval.
  • Help in any area as needed to support store needs.
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