Court Operations Associate, Olmsted County

Minnesota Judicial Branch•Rochester, MN

2d•$21 - $28•Onsite

About The Position

The Third Judicial District is hiring a Court Operations Associate for Olmsted County Court Administration. This fast-paced, detail-oriented role involves advanced electronic case processing, customer service, and potentially courtroom work. The associate works directly with the public, judges, and justice partners and applies independent judgment when interpreting established laws, policies, procedures, and regulations based on training and experience. This is an AFSCME-represented position. The primary work location is the Olmsted County Government Center/Courthouse at 151 Fourth Street SE, Rochester, Minnesota. Work is performed primarily in an office setting, at a public counter, and/or in a courtroom. Standard and core business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; initial days off are Saturday, Sunday, and court-designated holidays. The role is non-exempt under the Fair Labor Standards Act. The expected hiring range for external hires is $21.45 to $28.45 per hour, based on qualifications. Full future earning potential is $44,787 to $59,404 annually. The Minnesota Judicial Branch describes a culture focused on public service, teamwork, collaboration, diversity, and inclusion. Benefits for eligible employees include health and wellness benefits, enhanced fertility benefits, short- and long-term disability, a pension, paid parental leave, and tuition reimbursement. Employees may also be eligible for Public Service Loan Forgiveness, subject to program requirements.

Requirements

High school diploma or equivalent.
At least one year of relevant job experience, which may include customer service, administrative, office, or clerical work.
Ability to learn court rules, state statutes, case processing, and the policies and procedures of the assigned court area.
Knowledge of basic math.
Ability to navigate difficult situations and resolve conflict respectfully and courteously.
Ability to effectively support court users with limited experience in the judicial system.
Ability to provide exceptional customer service under pressure in a high-volume, fast-paced environment.
Skill operating a personal computer, including an electronic case management system and related applications and equipment.
Ability to handle sensitive and confidential information appropriately and in compliance with applicable court rules, policies, and statutes.
Effective oral and written communication skills.
Strong organization, attention to detail, and analytical skills.

Nice To Haves

Certificate or degree in a related field.
Considerable knowledge of court procedures, policies, and records management.
Experience working with the court's electronic case processing system.

Responsibilities

Perform the full range of court operations work, potentially with responsibility for a specific area of case processing.
Perform advanced clerical functions involving multiple case types.
Assist attorneys, parties, self-represented litigants, judges, and the public by responding to questions in person, by phone, by mail, and electronically.
Provide courtroom support in collaboration with judges, court reporters, and other justice partners.
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
Schedule and maintain court calendars.
Receive, process, and receipt payments due to the court.
Attend court and assist by calling cases, taking notes, and handling courtroom documents.
May perform Electronic Recording Equipment Operator duties, including recording and monitoring court proceedings.