Court Operations Associate

State of Oregon • Condon, OR

5d • $4,539 - $7,042 • Onsite

About The Position

The Oregon Judicial Department’s Seventh Judicial District is hiring a Court Operations Associate to work at the Gilliam County Circuit Court in Condon, Oregon, and the Wheeler County Circuit Court in Fossil, Oregon. The position performs court case workflow tasks, including receiving pleadings and other documents, entering information into the case management system, and checking paperwork for accuracy and completeness. The associate answers and routes calls, processes mail, files and copies documents, answers questions, provides information about court calendars and case status, supplies forms, processes payments, and credits accounts. Customer service is provided in person, by phone, and in writing to judges, court staff, attorneys, parties, and members of the public.

The position also supports a judge in the courtroom. Duties include preparing the courtroom and jury room; operating video conferencing equipment; recording and monitoring proceedings; entering data in real time; completing forms; swearing in witnesses and jurors; marking and maintaining exhibits; keeping trial records; and assisting with jury support. The associate may help other court staff in the judicial district as needed, and assigned tasks may change to accommodate workload and organizational needs.

This is a full-time role with a current schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. The associate works in the Wheeler County Courthouse in the morning and the Gilliam County Courthouse in the afternoon each day. Travel between locations occurs on work time, and a work vehicle is provided. Occasional travel to outlying counties and occasional evening or weekend overtime or irregular hours may be required. The role works with minimal on-site supervision, often in a solo environment, and requires adapting to changing priorities and remaining calm under pressure. The work includes frequent contact with people from diverse backgrounds, including people experiencing stressful or traumatic circumstances. The courthouse is an older building with inconsistent heating and cooling; the work may involve long periods of sitting or standing and regular use of court and office equipment.

Requirements

• High school diploma or equivalent.
• At least three years of responsible experience in a moderately complex office or business setting involving processing financial, administrative, or legal documents; alternatively, an equivalent combination of education and experience that typically supports the required knowledge, skills, and abilities.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete tasks, including coordinating schedules and maintaining calendars.
• Experience explaining rules, policies, procedures, or processes to customers.
• Experience and skill in writing and reviewing documents for accuracy and completeness.
• Experience handling cash or credit card transactions and generating receipts.
• Ability to set priorities, handle a broad variety of duties, adapt to shifting requirements, and remain calm and efficient under pressure.
• Ability to work with minimal on-site supervision.

Responsibilities

• Receive pleadings and documents from parties and attorneys; enter information into the case management system; and review paperwork for accuracy and completeness.
• Answer and route phone calls, process incoming mail, file documents, and make copies.
• Answer questions and provide information about court calendars and case status; supply forms; process payments; and credit accounts.
• Provide customer service to judges, court staff, attorneys, case parties, and the public in person, by phone, and in writing.
• Prepare the courtroom and jury room before court sessions.
• Operate video conferencing equipment, record and monitor proceedings, and perform real-time data entry during court.
• Complete forms, swear in witnesses and jurors, mark and maintain exhibits, and keep trial records.
• Assist with jury support duties in and out of the courtroom.
• Help other court staff within the judicial district as needed.
• Travel between the Wheeler County and Gilliam County courthouses each workday and occasionally travel to outlying counties.
• Maintain confidentiality and meet professional conduct and ethics expectations.

Benefits

• OJD pays 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, and 3 personal business days.
• Separate paid sick and vacation leave; leave is prorated for part-time employees.
• Optional insurance and flexible spending plans.
• A 5% allowance for bilingual skills, including ASL, for employees who pass a skills test and are assigned to use those skills on the job.
• Potential eligibility for a 5% annual increase.
• Overtime compensation for hours worked in excess of 40 per workweek.
• A work vehicle is provided for work travel between court locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED