Court Associate

Fulton Clerk of Superior & Magistrate Courts•Atlanta, GA

19h

About The Position

The Court Associate provides clerical, administrative, and customer service support for assigned divisions within the Fulton County Court System. The position performs routine court operations under established procedures while developing knowledge of court processes, records management, and case management systems. It requires attention to detail, strong customer service skills, and effectiveness in a fast-paced, public-facing court environment. Work is performed under supervision and reviewed for accuracy, completeness, and compliance with procedures. This entry-level role handles routine court records and documentation, follows defined workflows and escalation protocols, and interacts regularly with the public, attorneys, and court staff. The employee supports case processing, records and document management, public service, payment processing, electronic filing, and daily operational continuity. The role also requires handling court information according to confidentiality requirements and maintaining professionalism while following County and Clerk’s Office policies.

Requirements

High school diploma or GED.
At least one year of experience in customer service, data entry, records management, administration, court/legal operations, or law enforcement/corrections.
A valid driver’s license must be possessed and maintained.
Knowledge of legal terminology and court procedures.
Knowledge of federal, state, and local laws governing court operations.
Knowledge of records management practices and retention schedules.
Strong customer service and interpersonal skills.
Ability to organize, prioritize, and manage multiple tasks.
Ability to interpret and apply policies and procedures.
Proficiency in court-specific computer applications and general office software.
Strong written and verbal communication skills.
Attention to detail, including grammar, spelling, and accuracy.
Ability to build effective working relationships with staff, officials, and the public.
Ability to review, classify, categorize, prioritize, and analyze data, using established standards to identify relationships and effects.
Ability to guide, assist, and interpret procedures and standards for others in specific situations.
Ability to operate and control equipment, machinery, tools, and materials used to perform essential functions.
Ability to use a wide variety of reference, descriptive, and advisory information.
Ability to perform basic arithmetic, calculate decimals and percentages, use fractions, and interpret graphs.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions and exercise judgment to adapt methods and standards to assigned objectives.
Ability to exercise judgment, decisiveness, and creativity when evaluating information against measurable or verifiable criteria.
Employment is contingent upon successful completion of applicable background checks and employment eligibility verification.

Nice To Haves

Associate degree preferred in Business Administration, Public Administration, Criminal Justice, Law, Political Science/International Relations, or a related field.
Two years of experience in customer service, data entry, records management, administration, court/legal operations, or law enforcement/corrections.

Responsibilities

Assist with basic court clerk duties for an assigned division.
Enter case information, docket updates, and filing data into court case management systems.
Review documents for completeness and accuracy before filing.
Assist with courtroom preparation and routine court support activities.
File, scan, and image court documents in accordance with established procedures.
Maintain physical and electronic filing systems.
Assist with retrieval and basic research requests.
Support processing of disposed cases for archiving.
Provide telephone and counter service to the public, attorneys, and court partners.
Respond to routine inquiries about court procedures, filing requirements, and case status; refer complex or sensitive matters to senior staff.
Assist with processing payments for fines and fees under supervision.
Perform data entry related to receipts and case activity.
Assist with eFile and eServe processing under guidance.
Scan and upload documents to electronic files.
Support daily court operations during high-volume periods.
Assist with special assignments and projects as directed.
Handle court records and information in accordance with confidentiality requirements.
Maintain professionalism in interactions with the public and court staff and adhere to County and Clerk’s Office policies and procedures.
Perform other related duties as assigned.