Court Operations Associate, Anoka County, Assignments Division

Minnesota Judicial Branch•Anoka, MN
•$23 - $28•Onsite

About The Position

The Tenth Judicial District is seeking a full-time Court Operations Associate to join the Anoka County Court Administration team in Anoka, Minnesota. The position supports the day-to-day operation of the court by coordinating court proceedings and helping cases move forward efficiently. The Associate works with judges, court staff, attorneys, justice partners, and members of the public in a fast-paced environment that requires organization, sound judgment, attention to detail, and adaptability. The role combines administrative, courtroom, and customer-service work. It includes managing court calendars and scheduling hearings; preparing and processing case documents; supporting live courtroom proceedings; maintaining accurate case information; responding to questions from court users; and following up on case activity and deadlines. The position works with a variety of case types and court processes, which may include criminal, juvenile, traffic, civil, family, probate, conciliation court, and jury matters. Approximately 70% of the work is in the courtroom, serving as the primary court administration presence there. The remaining time is dedicated to meetings, training, scheduling, and other administrative responsibilities. The Associate manages courtroom scheduling for one or more District Court Judges. Work is performed primarily in an office setting, at a public counter, and/or in a courtroom at the Anoka County Courthouse. Core business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; initial days off are Saturday, Sunday, and court-designated holidays.

Requirements

  • High school diploma or equivalent.
  • At least one year of relevant job experience, which may include customer service, administrative, office, or clerical work.
  • Ability to learn and apply rules of court, state statutes, case-processing procedures, and local court policies.
  • Ability to navigate challenging situations and resolve conflicts respectfully, professionally, and courteously.
  • Strong oral and written communication skills, including the ability to communicate clearly with varied audiences.
  • Ability to provide exceptional customer service under pressure in a high-volume, fast-paced environment.
  • Proficiency using a personal computer, including electronic case management systems, Microsoft Office, and other court-related applications and equipment.
  • Ability to establish and maintain effective working relationships with coworkers, judicial officers, justice partners, and the public.
  • Ability to support and communicate effectively with court users, including people with limited familiarity with the judicial system.
  • Ability to handle sensitive and confidential matters appropriately and in compliance with court rules, policies, and laws.
  • Strong organizational skills, attention to detail, and ability to analyze information accurately.

Nice To Haves

  • Proficiency in Microsoft Office Suite and ability to learn other job-related software.
  • Certificate or degree in a related field.
  • Basic knowledge of court procedures, policies, and records management.
  • Experience with electronic document applications, workflow queues, and web-based video and audio platforms.

Responsibilities

  • Maintain court calendars, schedule hearings, coordinate dates with attorneys and parties, send required notices, and process routine orders.
  • Support judges and courtrooms during live proceedings by calling cases, recording court minutes, processing and tracking exhibits, organizing courtroom documents, and communicating with courtroom staff and justice partners.
  • Enter and update case information in MNCIS and other court systems; prepare and process legal documents; scan and index filings; and ensure case records are accurate and complete.
  • Monitor deadlines and case activity, identify items requiring follow-up, and take appropriate action to support timely case processing.
  • Assist attorneys, self-represented litigants, judges, justice partners, and the public in person, by telephone, and electronically; explain court processes and direct people to appropriate resources within the court's role.
  • Prioritize competing tasks, communicate changes, adapt to changing schedules and needs, determine next steps within established procedures, and seek assistance or escalate matters when necessary.
  • Work with a variety of case types and court processes, potentially including criminal, juvenile, traffic, civil, family, probate, conciliation court, and jury matters.
  • Use court systems and technology, including MNCIS, eFS, Microsoft Office, SharePoint, electronic document and workflow tools, and courtroom technology.
  • Operate and monitor courtroom recording technology when assigned, including serving as an Electronic Recording Equipment Operator (EREO).
  • Protect confidential information and handle sensitive court records in accordance with court rules, policies, and applicable law.
  • Collaborate with coworkers through cross-training, information sharing, team meetings, and keeping current on court procedures, technology, and policy changes.
  • Spend approximately 70% of work time in the courtroom and the remainder in meetings, training, scheduling, and other administrative responsibilities.
  • Manage and maintain courtroom calendars for one or more District Court Judges, ensuring hearings and proceedings are scheduled accurately and efficiently.
  • Perform other duties as assigned.

Benefits

  • Health and wellness benefits, including health insurance.
  • Enhanced fertility benefits.
  • Short- and long-term disability benefits.
  • Pension.
  • Paid parental leave.
  • Tuition reimbursement.
  • Potential eligibility for the Public Service Loan Forgiveness program.
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