Temporary Court Operations Associate, Civil/Family Division, St. Louis County, Duluth
About The Position
The Sixth Judicial District is hiring a full-time temporary Court Operations Associate for St. Louis County Court Administration in Duluth, Minnesota. The position is anticipated to support civil/family cases, although assignment to a case type will depend on business needs. The associate processes cases and assists court customers and justice partners to support equal access and the fair, timely resolution of cases. Court Operations Associates work independently and in teams, using judgment and available resources to perform administrative assignments. Work may focus on a particular area of case processing or include advanced clerical functions across multiple case types. The position requires applying training and on-the-job knowledge to interpret and follow policies and procedures in an electronic work environment. Work is performed primarily in an office or courtroom, with frequent contact with the public, outside agencies, litigants, and attorneys. The position may have a hybrid schedule combining remote and in-person work; reliable internet access is required when working remotely. The anticipated duration is up to six months. The position is non-exempt under the Fair Labor Standards Act and eligible for State of Minnesota employee benefits.
Requirements
- High school diploma or equivalent.
- At least one year of relevant job experience, which may include customer service, administrative, office, or clerical work.
- Ability to learn court rules, state statutes, case processing, and the policies and procedures of the assigned area.
- Knowledge of basic math.
- Ability to navigate difficult situations and resolve conflict respectfully and courteously.
- Ability to effectively support court users with limited experience in the judicial system.
- Ability to provide exceptional customer service under pressure in a high-volume, fast-paced environment.
- Skill operating a personal computer, including an electronic case management system and related applications and equipment.
- Ability to handle sensitive and confidential information appropriately and in compliance with applicable court rules, policies, and statutes.
- Effective oral and written communication skills.
- Strong organization, attention to detail, and analytical skills.
Nice To Haves
- Certificate or degree in a related field.
- Considerable knowledge of court procedures, policies, and records management.
- Experience working with the court's electronic case processing system.
Responsibilities
- Perform court operations work, potentially with responsibility for a specific area of court case processing.
- Perform advanced clerical functions across multiple case types.
- Respond to questions from attorneys, parties, self-represented litigants, judges, and the public in person, by phone, mail, or electronically.
- Provide courtroom support in coordination with judges, court reporters, and other justice partners.
- Review, enter, record, and update case information in an electronic case processing system and related applications and equipment.
- Schedule and maintain court calendars.
- Receive, process, and receipt payments due to the court.
- Attend court and assist by calling cases, taking notes, and handling courtroom documents.
- May record and monitor court proceedings while performing Electronic Recording Equipment Operator duties.
Benefits
- Eligible for State of Minnesota employee benefits.
- Affordable, competitive benefits for eligible employees, including health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, and tuition reimbursement.
- May be eligible for the Public Service Loan Forgiveness program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
