Court Operations Associate, Ramsey County, Court Support
About The Position
The Second Judicial District is hiring a Court Operations Associate in its Criminal Division. This fast-paced, detail-oriented role performs advanced clerical work, provides customer service, and helps ensure compliance with court rules, policies, and standards to support an impartial, accessible, fair, and timely system of justice. Associates work independently and as part of a team, using sound, quick judgment in accordance with instructions, court rules, statutes, and established policies and procedures. Work is reviewed for accuracy, completeness, timeliness, and adherence to requirements; assistance is available for new or unusual situations from a Court Operations Supervisor, Court Operations Lead Worker, or Court Operations Specialist. The position is based at the Second Judicial District Courthouse in St. Paul, with travel to court locations throughout Ramsey County, including the Ramsey County Law Enforcement Center and the Suburban Courthouse. Work is onsite for the first six months. Remote work may be possible after successful completion of probation, depending on business needs. Work is performed primarily in an office, courtroom, or public-counter setting and may involve contact with people who are angry, abusive, or threatening, exposure to disturbing case records, and pressure to remain calm and accurate in a fast-paced environment. The work is essentially sedentary, with occasional walking, standing, bending, and carrying items up to 25 pounds; some assignments may involve extended sitting, standing, or computer use.
Requirements
- Graduation from an approved high school or equivalent.
- Demonstrated ability to handle multiple tasks while meeting high customer-service demands and maintaining a high level of accuracy.
- Ability to establish and maintain effective working relationships with others.
- Ability to learn computer programs and technology.
- Ability to work at multiple locations and travel between locations within the same day.
- Reliable internet connection when working remotely.
- Knowledge of courtroom decorum and legal terminology.
- Ability to speak in front of a large group.
- Ability to communicate clearly and concisely, verbally and in writing, and understand and follow verbal and written instructions.
- Ability and willingness to adapt to changing priorities, procedures, and job assignments.
- Ability to take direction and maintain a professional, positive attitude in challenging circumstances.
- Ability to manage competing demands and multiple tasks accurately in a fast-paced, stressful environment.
- Ability to work at multiple locations and remotely as scheduled.
Nice To Haves
- Six months or more of experience as a court clerk or in the legal field.
- Ability to communicate and work respectfully with people from diverse backgrounds.
- Bilingual skills in languages commonly spoken by Ramsey County court users, including Hmong, Somali, Spanish, and Karen.
Responsibilities
- Provide courtroom support in coordination with judges, court reporters, and other justice partners.
- Attend court in person each day and assist with calling cases, taking minutes, and handling courtroom documents.
- Review legal documents, determine required processing, and take action in accordance with court rules and procedures.
- Perform clerical duties in the courtroom while court is in session, across all types of calendars.
- Prepare court calendars and forms.
- Check people in and call the court calendar.
- Administer oaths for interpreters and defendants.
- Accurately enter permanent court record information, including case or citation events, activity, and documents, into the Minnesota Courts Information System (MNCIS).
- Schedule and maintain court calendars; assign cases to regularly scheduled calendars; and update, reschedule, or reassign cases as needed.
- Operate standard office equipment, including computers, printers, scanners, and copiers.
- Review reports and take necessary action under established procedures or court rules.
- Determine required processing and take appropriate action under court rules, referring highly complex matters to a Court Operations Supervisor, Lead Worker, or Specialist.
- Communicate effectively with coworkers, court case parties, court staff, attorneys, judicial officers, and the public.
- Attend and participate in division and team meetings and training, and maintain knowledge of court policies, processes, and procedures.
- Perform other administrative duties as assigned.
Benefits
- Affordable, competitive benefits for eligible employees, including health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, and tuition reimbursement.
- Employees may be eligible for the Public Service Loan Forgiveness program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
