Court Operations Associate, Ramsey County, Court Support

Minnesota Judicial Branch • St. Paul, MN

6d • $21 - $35 • Hybrid

About The Position

The Second Judicial District is hiring a Court Operations Associate in its Criminal Division. This fast-paced, detail-oriented role performs advanced clerical work, provides customer service, and ensures compliance with court rules, policies, and standards to support an impartial, accessible, fair, and timely justice system. Associates work independently and in teams, using sound, prompt judgment and maintaining accuracy and professionalism. Work is guided by instructions, court rules, statutes, policies, and procedures, and is evaluated for accuracy, completeness, timeliness, and adherence to requirements. A Court Operations Supervisor, Lead Worker, and/or Specialist provides assistance with new or unusual situations.

The position is based at the Second Judicial District Courthouse in St. Paul and requires travel to court locations throughout Ramsey County, including the Ramsey County Law Enforcement Center and the Suburban Courthouse. Work is onsite for the first six months. Remote work may be possible after successful completion of probation, depending on business needs.

The Minnesota Judicial Branch describes a collaborative public-service workplace committed to diversity and inclusion. Eligible employees are offered a comprehensive benefits package. Employment offers are contingent on satisfactory criminal-background-check results.

Requirements

• Graduation from an approved high school or equivalent.
• Ability to handle multiple tasks while meeting high customer-service demands and maintaining a high level of accuracy.
• Ability to establish and maintain effective working relationships.
• Ability to learn computer programs and technology.
• Ability to work at multiple locations and travel between locations within the same day.
• Reliable internet connection for remote work.
• Knowledge of courtroom decorum and legal terminology.
• Ability to speak in front of a large group.
• Clear, concise verbal and written communication skills and ability to understand and follow verbal and written instructions.
• Willingness and ability to adapt to changing priorities, procedures, and assignments.
• Ability to take direction and maintain a professional, positive attitude in challenging circumstances.
• Ability to manage competing demands and multiple tasks accurately in a fast-paced, stressful environment.
• Ability to work at multiple locations and remotely as scheduled.

Nice To Haves

• Six months or more of experience as a court clerk or in the legal field.
• Ability to communicate and work respectfully with people from diverse backgrounds.
• Bilingual ability in languages commonly spoken by Ramsey County court users, including Hmong, Somali, Spanish, and Karen.

Responsibilities

• Provide courtroom support in coordination with judges, court reporters, and other justice partners.
• Attend court in person each day and assist by calling cases, taking minutes, and handling courtroom documents.
• Review legal documents, determine required processing, and take action in accordance with court rules and procedures.
• Perform clerical duties in the courtroom while court is in session across all types of calendars.
• Prepare court calendars and forms.
• Check people in and call the court calendar.
• Administer oaths to interpreters and defendants.
• Enter required permanent court record information, including case or citation events, activity, and documents, into the Minnesota Courts Information System (MNCIS).
• Schedule and maintain court calendars; assign cases to regularly scheduled calendars; and update, reschedule, or reassign cases as needed.
• Operate standard office equipment, including computers, printers, scanners, and copiers.
• Review reports and take action under established procedures and court rules.
• Refer highly complex matters to a Court Operations Supervisor, Lead Worker, and/or Specialist.
• Communicate effectively with coworkers, court parties, court staff, attorneys, judicial officers, and the public.
• Attend and participate in division and team meetings and training, and maintain knowledge of court policies, processes, and procedures.
• Perform other administrative duties as assigned.

Benefits

• Affordable, competitive benefits for eligible employees, including health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, and tuition reimbursement.
• Eligible employees may qualify for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED