Courier

HNL Lab Medicine•Allentown, PA

11d•Onsite

About The Position

The Courier transports mail, supplies, and clinical laboratory specimens to and from HNL Lab Medicine accounts, completing pickups and deliveries in a timely and efficient manner. The position safely operates a motor vehicle in compliance with applicable rules and regulations and maintains a positive, professional image while communicating effectively with customers, patients and families, physicians, and coworkers. The courier coordinates assignments with the dispatcher, verifies pickups and deliveries, and informs the manager or designee of issues that may affect the daily schedule. The role involves independent work with little direct supervision, attention to specimen integrity and turnaround times, and occasional assistance with onboarding or ride-alongs for new staff. The courier maintains the vehicle's cleanliness, follows safety protocols, uses handheld devices and other logistics technology, and completes assigned driver-safety and policy training by the specified due dates. The position is onsite at 794 Roble Rd. The listed schedule is: “route 71 M-F e/o Sat and Holiday rotation; M, T, W, Sat; M, T, W repeat.”

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions in English and write simple correspondence in English.
Ability to present information effectively in one-on-one and small-group situations.
Solid basic math skills, including addition, subtraction, multiplication, and division.
Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to read and comprehend road maps.
Knowledge of email and handheld computers; training will be provided.
Valid driver’s license from the state of residence.
Acceptable motor vehicle record (MVR), monitored yearly.

Responsibilities

Transport supplies, mail, and clinical laboratory specimens to and from designated locations according to established policies and procedures.
Coordinate activities and assignments with the dispatcher.
Notify the manager or designee about issues that may affect the daily schedule.
Verify daily pickups and deliveries according to established policies and procedures.
Operate the vehicle safely, always wear a seatbelt, and alert leadership to issues that may impair vehicle performance.
Work independently with little direct supervision and offer additional help when needed.
Occasionally assist with training, orientation, and ride-alongs for new staff based on department needs.
Maintain HNL Lab Medicine vehicles by regularly sanitizing and vacuuming the interior and using a local dedicated car wash as needed.
Operate HNL Lab Medicine equipment and vehicles safely and sensibly while following safety protocols and policies.
Maintain attention to detail, specimen integrity, and required turnaround times while providing service to clients and patients.
Use handheld devices, computers, tablets, and application and software programs, and adapt to logistics technology changes and upgrades.
Complete monthly driver-safety modules and all assigned training modules and policy acknowledgements by their due dates.
Communicate effectively and professionally with management, clients, and coworkers, keeping discussions cordial, positive, and solution based.