About The Position

The Courier picks up and delivers water, soil, and air samples to and from the laboratory, maintaining sample quality, hold times, and laboratory turnaround-time objectives. The role also prepares and delivers bottle orders according to laboratory SOPs; receives and stocks sample-control supplies; prepares and ships sample kits; performs sampling events as needed; and disposes of samples and hazardous waste according to applicable guidelines. The position is based at the Concord, New Hampshire laboratory and requires living within a commutable distance. The schedule is Monday through Friday, 7:30 a.m. to 3:30 p.m. The employee drives approximately 200–300 miles during a shift, including travel across New Hampshire, Vermont, Massachusetts, and Maine. Compensation is up to $18 per hour, with benefits.

Requirements

  • High school diploma or equivalent.
  • Authorization to work indefinitely in the United States without restriction or sponsorship.
  • Valid state-issued driver’s license and a clean driving record to drive a company vehicle.
  • Ability to lift up to 50 pounds; samples are carried in coolers packed with ice.
  • Professional working proficiency in English, including reading, writing, and speaking.
  • Basic computer skills.
  • Ability to live within a commutable distance of the Concord, New Hampshire laboratory.

Nice To Haves

  • Ability to read maps and follow directions.
  • Ability to operate a motor vehicle.
  • Ability to prioritize.
  • Excellent oral and written communication skills and attention to detail.
  • Ability to work independently and as part of a team, with self-motivation, adaptability, and a positive attitude.
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.

Responsibilities

  • Perform duties outlined in the courier SOP.
  • Pick up and deliver samples and bottle orders, and report to the laboratory for sign-in and analysis.
  • Count samples received from clients and check that they match the Chain of Custody; verify samples are not broken or damaged.
  • Receive and sign the Chain of Custody, and ensure clients sign, date, and record the time when releasing samples.
  • Transport samples on ice between client sites, the laboratory, and subcontracted laboratories.
  • Unload samples and inspect them for damage or violated hold times to maintain sample integrity.
  • Interact professionally and appropriately with Project Managers and clients.
  • Follow directions or use maps to locate client offices and sites specified in courier request forms.
  • Communicate the courier schedule effectively to the courier coordinator.
  • Record arrival and departure times for each pickup and delivery in the courier log book.
  • Maintain vehicle maintenance and mileage records and submit them at the end of each month.
  • Restock received supplies so they are available to employees when needed.
  • Verify bottle orders are valid and complete before leaving for delivery.
  • Maintain the shipping and receiving area as a safe work environment.
  • Prepare outgoing shipments of bottle kits and coolers for pickup.
  • Perform on-site sampling events as needed.
  • Dispose of samples monthly according to guidelines and EPA and EH&S requirements.
  • Maintain the delivery truck in proper working order.
  • Label samples after log-in as needed.
  • Perform other sample-control duties or duties assigned by the department manager.

Benefits

  • Comprehensive medical coverage.
  • Life and disability insurance.
  • 401(k) with company match.
  • Paid holidays.
  • Paid time off.
  • Dental and vision options.
  • Career development support.
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