Environmental Senior Account Manager - Massachusetts & New Hampshire

SGS • Remote, MA

3d • $85,000 - $110,000

About The Position

SGS is seeking a self-directed commercial professional to drive profitable growth and customer relationships for its Environmental Services business. The Environmental Senior Account Manager develops new business, expands and retains existing accounts, and connects customers with environmental analytical services that support project and compliance needs. The role supports customers addressing contaminated sites, water quality, and environmental risk through consultative selling, disciplined account management, responsive service, and technical collaboration.

This individual-contributor role is responsible for building a sales pipeline, achieving revenue targets, retaining assigned customers, and expanding SGS relationships across the territory. The manager works closely with Client Services, laboratory operations, and technical experts to align customer needs with SGS capabilities, set expectations, and support effective handoffs from sales to service delivery. Candidates must reside in Massachusetts or New Hampshire.

Requirements

• Bachelor’s degree in chemistry, biology, environmental science, or a related field.
• At least five years of experience in technical sales, project management, customer service, or a related customer-facing role.
• Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities.
• Strong written and verbal communication skills, including effective collaboration with customers and cross-functional teams.
• Self-directed work style, sound commercial judgment, and ability to prioritize resources and manage multiple opportunities.
• Strong critical-thinking and quantitative skills, including the ability to assess customer requirements, solve problems, and interpret business information.
• Advanced English-language proficiency.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Must reside in Massachusetts or New Hampshire.

Nice To Haves

• At least five years of experience in the environmental industry, including environmental analytical testing or related services.
• Analytical testing sales background.

Responsibilities

• Develop and execute territory and account plans focused on new business, customer retention, account expansion, and profitable revenue growth.
• Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars.
• Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations.
• Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close.
• Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS.
• Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and effective contract handoffs.
• Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures.
• Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities.
• Represent SGS professionally and ethically in the marketplace while strengthening selling skills, industry knowledge, and environmental services expertise.

Benefits

• Eligibility to participate in company benefit programs beginning on the first day of the month coinciding with or following the hire date.
• Immediate eligibility to participate in the Company’s 401(k) Retirement Plan.
• Paid vacation.
• Four floating holidays annually.
• Seven paid company-observed holidays.
• Sick time accrual.
• Eligible for the EHS Sales commission plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior