Courier I

ARUP Laboratories•Salt Lake City, UT

About The Position

Works under close supervision to learn Transportation policies and processes. Learns to receive, transport, and deliver laboratory specimens, reports, supplies, and personnel in a timely and professional manner. May be assigned to routine on-road or in-house routes, short point-to-point deliveries, or STAT pickups. This is not a set route; the courier provides coverage as needed. The position primarily handles in-house pickups and deliveries on the ARUP campus, with limited on-road routine routing outside the campus, short point-to-point deliveries, and STAT pickups. The courier transports specimens, reports, and supplies according to electronic route sheets or requests, completes required paperwork and logs, and ensures shipments are handled correctly. The role also includes maintaining equipment and courier totes, assisting with dock inventory and supplies when not routing, providing coverage as directed, and representing ARUP professionally while providing customer service. The schedule is Tuesday through Saturday, 5:30 AM to 2:00 PM, with a 30-minute break, for 40 hours per week. Training follows the same schedule. The position is based in a biohazard laboratory environment and requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

Requirements

  • Must be at least 21 years old.
  • Valid Utah Driver’s License with no moving violations within the previous two years and no alcohol- or drug-related violations on record with the Driver’s License Division.
  • Ability to pass a physical examination to obtain a Department of Transportation Medical Card.
  • Ability to exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.
  • Ability to stoop, reach, move between work sites and within the office, communicate frequently, and perform fine motor tasks such as picking, pinching, and typing.
  • Ability to use personal protective equipment in a biohazard laboratory environment in accordance with CDC and OSHA regulations and company policies.

Responsibilities

  • Perform in-house pickups and deliveries, limited on-road routine routes, short point-to-point deliveries, and STAT pickups.
  • Transport specimens, reports, and supplies according to electronic route sheets or requests, ensuring shipments to and from ARUP are handled correctly.
  • Complete routed stops within 10 minutes of the target time recorded in the GML tablet.
  • Log STAT pickups on ARUP STAT tracking slips according to procedure.
  • Learn all aspects of assigned routes and become familiar with yellow bag and STAT deliveries.
  • Complete assigned paperwork and log entries.
  • Use and care for ARUP company equipment properly and promptly report problems with vehicles, tablets, or other equipment to the Dispatcher and Local Courier Supervisor.
  • Manifest specimens picked up at local clients or received in shipping containers from out-of-town clients.
  • Assist with cleaning and organizing box inventory and supplies on the dock when not routing.
  • Clean courier totes at the end of each shift and ensure no specimens remain in totes or vehicles.
  • Obtain permission from the Transportation Coordinator, Lead on Duty, or Local Courier Supervisor before taking breaks or lunch.
  • Provide coverage as directed by the Transportation Coordinator on duty, Courier Lead, or Local Courier Supervisor.
  • Meet the Performance Standards for the Courier/Transportation department.
  • Provide customer service and represent ARUP in a positive and professional manner.
  • Coordinate concerns about routing or observed client pickups with department leadership.
  • Attend the Transportation Department bi-monthly staff meeting.
  • Perform other duties as assigned.
  • Comply with ARUP policies and procedures.
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