Automotive Parts Specialist ~ Byron Center, MI

Auto Wares Group • Byron Center, MI

5d • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson for its Byron Center, Michigan store. The role is suited to a dependable, customer-focused person who wants to grow in a fast-paced environment. It offers hands-on experience and professional growth opportunities while contributing to the company’s customer service mission. The Counterperson builds knowledge of automotive parts and services, supports customers and store personnel, and contributes to daily store operations.

The schedule is Monday through Friday, with Saturdays on rotation. Applicants must be able to meet the position’s physical requirements, including lifting and carrying up to 50 pounds with both arms, and must complete a pre-employment physical and drug test.

Requirements

• At least 2 years of experience in the automotive field.
• Customer-focused with strong communication skills.
• At least 18 years of age.
• Valid driver’s license.
• No major driving violations.
• No more than two moving violations in the past 3 years if over age 25, or in the past 5 years if under age 25.
• No more than one at-fault accident.
• Able to comply with all physical requirements of the position, including a pre-employment physical and drug test.
• Able to lift and carry up to 50 pounds with both arms.

Nice To Haves

• Experience in the aftermarket auto parts field is a plus.

Responsibilities

• Establish positive experiences with every customer interaction.
• Conduct activities with a customer-focused perspective, providing efficient and accurate expertise.
• Finalize sales through phone calls, in-person communication, and other methods.
• Develop deep knowledge of the parts and services offered to customers.
• Support customer needs by offering all product options and exemplifying the company’s “Never Say No” values.
• Help store personnel maintain a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths and store bonus opportunities.
• Paid time off and potential paid holidays.
• Health, dental, and vision plans.
• Employee assistance program.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel room discounts.
• Continuing education and tuition reimbursement.
• Potential scholarships.
• Tuition discounts through the company’s relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed