Automotive Parts Specialist ~ Byron Center, MI
About The Position
Auto-Wares Group of Companies is hiring a full-time Automotive Parts Specialist, also described as a Counterperson, for its Byron Center, Michigan store. This customer-focused role provides hands-on experience in a fast-paced environment, opportunities for professional growth, and the chance to support the company’s goal of delivering excellent service. The position is scheduled Monday through Friday, with Saturdays on rotation, on the day shift. The Counterperson helps customers identify and purchase automotive parts and services through phone and in-person interactions. The role also supports store operations by processing returns, helping newer personnel, and maintaining a clean, organized store. Candidates must meet the stated automotive experience, age, driver’s license, driving-record, and physical requirements, and must complete a pre-employment physical and drug test.
Requirements
- At least two years of experience in the automotive field.
- Customer-focused with strong communication skills.
- Must be at least 18 years of age.
- Valid driver’s license.
- No major driving violations.
- No more than two moving violations in the past three years if over age 25, or in the past five years if under age 25.
- No more than one at-fault accident.
- Must be able to comply with all physical requirements of the position, including completing a pre-employment physical and drug test.
- Able to lift and carry up to 50 pounds with both arms.
Nice To Haves
- Experience in the aftermarket auto parts field is a plus.
Responsibilities
- Establish positive experiences with every customer interaction.
- Provide efficient and accurate expertise from a customer-focused perspective.
- Finalize sales through phone calls, in-person communication, and other methods.
- Develop a thorough knowledge of the parts and services offered.
- Offer customers all available product options and exemplify the company’s “Never Say No” values.
- Assist store personnel in maintaining a clean and organized store appearance.
- Support daily store operations by processing returns and assisting newer store personnel.
Benefits
- Store training paths.
- Store bonus opportunities.
- Paid time off potential.
- Paid holiday potential.
- Available health, dental, and vision plans.
- Employee assistance.
- 401(k) with company match.
- Employee discounts, including cell phone plans and hotel room discounts.
- Continuing education and tuition reimbursement for students.
- Potential scholarships for students.
- Tuition discounts through the company’s relationship with Northwood University.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
