Automotive Parts Specialist ~ Stoughton, WI

Auto Wares Group • Stoughton, WI

10d

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson to provide customer-focused service and support store operations. The role involves helping customers identify and purchase parts and services, completing sales through phone and in-person communication, and building thorough knowledge of the products and services available. The Counterperson also helps maintain the store’s appearance, processes returns, and assists newer store personnel. The posting lists Stoughton, Wisconsin in the title, while the description also refers to a Louisville, Kentucky store.

The schedule is full-time. Store hours are Monday through Friday, 7:30 a.m. to 6 p.m., and Saturday, 8 a.m. to 4 p.m. The company describes opportunities for store training and bonuses, paid time off and holidays, benefits, employee discounts, and education assistance programs.

Requirements

• At least 3 years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• At least 18 years of age.
• Valid driver’s license.
• No major driving violations.
• If over 25 years of age, no more than two moving violations in the past 3 years; if under 25, no more than two moving violations in the past 5 years.
• No more than one at-fault accident.
• Ability to meet the physical requirements of the position, including passing a pre-employment physical and drug test.
• Ability to lift and carry up to 50 pounds with both arms.

Responsibilities

• Create positive experiences with every customer interaction.
• Conduct work with a customer-focused perspective, providing efficient and accurate expertise.
• Complete sales through phone calls, in-person communication, and other methods.
• Develop in-depth knowledge of the parts and services offered to customers.
• Support customer needs by presenting available product options and exemplifying the company’s “Never Say No” values.
• Help store personnel maintain a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths and store bonus opportunities.
• Paid time off and paid holidays (described as potential).
• Health, dental, and vision plans.
• Employee assistance program.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel rooms.
• Continuing education and tuition reimbursement.
• Potential scholarships.
• Tuition discounts through the company’s relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed