Automotive Parts Specialist ~ Stoughton, WI
About The Position
Auto-Wares Group of Companies is hiring a full-time Automotive Parts Specialist in Stoughton, Wisconsin. The role provides customer-focused parts and service expertise in a fast-paced automotive retail environment. The specialist builds positive customer relationships, completes sales through phone and in-person interactions, develops knowledge of the company’s parts and services, and helps maintain store operations and appearance. Auto-Wares is a Midwest distribution network founded in 1976. The company supports nearly 500 Auto Parts Stores, 700+ AVBTB Certified Service Centers, and 36,000+ Wholesale Accounts across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
Requirements
- At least 3 years of experience in the automotive field.
- Customer-focused approach and strong communication skills.
- Must be at least 18 years old.
- Valid driver’s license.
- No major driving violations.
- If over 25 years old, no more than two moving violations in the past 3 years; if under 25, no more than two moving violations in the past 5 years.
- No more than one at-fault accident.
- Must comply with all physical requirements of the position, including a pre-employment physical and drug test.
- Able to lift and carry up to 50 pounds with both arms.
Responsibilities
- Establish positive experiences with every customer interaction.
- Provide efficient and accurate expertise from a customer-focused perspective.
- Finalize sales through phone calls, in-person communication, and other methods.
- Develop thorough knowledge of the parts and services offered to customers.
- Offer customers all product options and exemplify the company’s “Never Say No” values.
- Help store personnel maintain a clean and organized store appearance.
- Support daily store operations by processing returns and assisting newer store personnel.
Benefits
- Store training paths and store bonus opportunities.
- Paid time off and paid holidays, subject to potential eligibility.
- Health, dental, and vision plans.
- Employee assistance program.
- 401(k) with company match.
- Employee discounts, including cell phone plans and hotel rooms.
- Continuing education and tuition reimbursement.
- Potential scholarships.
- Tuition discounts through the company’s relationship with Northwood University.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
