Automotive Parts Specialist ~ West Bend, WI

Auto Wares Group • West Bend, WI

19h • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Counterperson for its Bumper to Bumper store in West Bend, Wisconsin. The role involves helping customers find automotive parts and services, providing accurate and efficient expertise, completing sales through phone and in-person interactions, and supporting day-to-day store operations. The position offers hands-on experience and professional growth opportunities in a fast-paced environment.

The schedule is Monday through Friday, with Saturdays on rotation. Candidates must have prior automotive-field experience, strong customer service and communication skills, and meet the stated age, driving-record, physical, and pre-employment screening requirements.

Requirements

• At least 3 years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• At least 18 years of age.
• Valid driver's license.
• No major driving violations.
• If over 25 years of age, no more than two moving violations in the past 3 years; if under 25, no more than two moving violations in the past 5 years.
• No more than one at-fault accident.
• Ability to comply with all physical requirements, including a pre-employment physical and drug test.
• Ability to lift and carry up to 50 pounds with both arms.

Responsibilities

• Establish positive experiences with every customer interaction.
• Conduct work with a customer-focused perspective, providing efficient and accurate expertise.
• Finalize sales through phone calls, in-person communication, and other methods.
• Develop in-depth knowledge of the parts and services offered.
• Support customers by offering all available product options and exemplifying the company's Never Say No values.
• Help store personnel maintain a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths and store bonus opportunities.
• Paid time off and potential paid holidays.
• Health, dental, and vision plans.
• Employee assistance program.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel rooms.
• Continuing education and tuition reimbursement.
• Potential scholarships.
• Tuition discounts through the company's relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed