Automotive Parts Specialist ~ West Bend, WI
About The Position
Auto-Wares Group of Companies is hiring a full-time Counterperson for its Bumper to Bumper West Bend store. The role is suited to a dependable, customer-focused person with automotive parts knowledge who wants to grow in a fast-paced environment. It offers hands-on experience and professional growth opportunities while contributing to the company’s customer service mission. The Counterperson serves customers by providing accurate, efficient expertise, learning the parts and services offered, presenting available product options, and completing sales through phone and in-person communication. The position also supports store operations by keeping the store clean and organized, processing returns, and assisting newer store personnel. The schedule is Monday through Friday, with Saturdays on rotation.
Requirements
- At least 3 years of experience in the automotive field.
- Customer-focused with strong communication skills.
- At least 18 years of age.
- Valid driver’s license.
- No major violations.
- If over 25 years of age, no more than two moving violations in the past 3 years; if under 25, no more than two moving violations in the past 5 years.
- No more than one at-fault accident.
- Able to comply with all physical requirements of the position, including a pre-employment physical and drug test.
- Able to lift and carry up to 50 pounds with both arms.
Responsibilities
- Establish positive experiences with every customer interaction.
- Conduct activities with a customer-focused perspective and provide efficient, accurate expertise.
- Finalize sales through phone calls, in-person communication, and other methods.
- Develop a deep knowledge of the parts and services offered to customers.
- Support customer needs by offering all product options and exemplifying the company’s “Never Say No” values.
- Assist store personnel in maintaining a clean and organized store appearance.
- Support daily store operations by processing returns and assisting newer store personnel.
Benefits
- Store training paths and store bonus opportunities.
- Paid time off and potential paid holidays.
- Health, dental, and vision plans.
- Employee assistance plan.
- 401(k) with company match.
- Employee discounts, including cell phone plans and hotel room discounts.
- Continuing education and tuition reimbursement for students.
- Potential scholarships for students.
- Tuition discounts through the company’s relationship with Northwood University.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
