Counter Service

Moby Dick House of Kabob•Tysons, VA

About The Position

Moby Dick House of Kabob is seeking a friendly and reliable cashier to help create a memorable dining experience. The role involves welcoming guests, processing transactions accurately, ensuring orders reach the appropriate team members, and supporting smooth restaurant operations. The ideal candidate provides excellent customer service, multitasks effectively in a fast-paced environment, and brings a positive attitude. Moby Dick House of Kabob is a fast-growing fast-casual brand with 34 locations and over 36 years of experience serving Persian and Mediterranean food. The company emphasizes quality ingredients, hospitality, and a vibrant dining experience.

Requirements

Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Basic math skills and ability to handle cash accurately.
Reliable, punctual, and a team player.
Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

Previous cashier or customer service experience is preferred but not required.

Responsibilities

Greet customers warmly and assist with menu selections.
Process transactions accurately using the POS system, including cash, credit, and other forms of payment.
Ensure orders are entered correctly and delivered to the appropriate team members.
Maintain a clean and organized cashier station and dining area.
Assist with packing and handing off takeout and delivery orders.
Handle customer inquiries, concerns, and complaints professionally, escalating issues to the manager when necessary.
Monitor and replenish front-end supplies, such as napkins, utensils, and sauces.
Follow health and safety guidelines, including proper food handling and maintaining a clean workspace.
Collaborate with team members to support efficient restaurant operations.