Counter Sales

Genuine Parts Company•Augusta, ME

About The Position

Traction counter sales employees greet and assist customers, provide technical advice, and promote current sales promotions. They help customers with Heavy-Duty transportation and specialty aftermarket parts needs in person and by telephone, and provide sales support in a retail sales environment.

Requirements

  • Must be at least 18 years of age.
  • Exceptional customer service and written and verbal communication skills.
  • Positive attitude and strong personal drive.
  • Willingness and ability to learn in a fast-paced retail sales environment.
  • Availability to work weekends.
  • Valid driver's license.

Nice To Haves

  • Prior Heavy Duty parts background or knowledge is preferred.

Responsibilities

  • Assist customers with parts questions and needs in person or by telephone.
  • Operate a cash register, computer, and paper cataloging systems, and process daily paperwork and forms.
  • Communicate product features, benefits, warranty policies, and current sales promotions to customers.
  • Maintain a positive, helpful attitude and professional conduct and appearance.
  • Demonstrate product and application knowledge, provide technical advice, troubleshoot, and help solve customer problems.
  • Provide sales support and process customer stock orders.
  • Assist the outside salesperson as needed.
  • Perform other associated tasks assigned by management.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) with company match.
  • Vacation, personal days, holidays, and sick days.
  • Paternal leave.
  • Employee stock purchase plan.
  • Tuition reimbursement.
  • Professional development opportunities.
  • Wellness programs.
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