Counter Sales

Genuine Parts Company • Garner, NC

26d

About The Position

Counter Sales employees at Traction stores greet and assist customers, provide technical advice, and promote current sales promotions. They support customers in person and by telephone, help identify parts and solve product-related problems, process sales and paperwork, and provide sales support to the store team.

Requirements

• Must be at least 18 years of age.
• Exceptional customer service and written and verbal communication skills.
• A positive attitude and strong personal drive.
• Willingness and ability to learn in a fast-paced retail sales environment.
• Availability to work on weekends.
• Valid driver’s license.

Nice To Haves

• Prior Heavy Duty parts background or knowledge is preferred.

Responsibilities

• Assist customers with parts questions and needs, in person or by telephone.
• Operate a cash register, computer, and paper cataloging systems, and process daily paperwork and forms.
• Communicate product features, benefits, warranty policies, and current sales promotions to customers.
• Maintain a positive, helpful attitude and professional conduct and appearance.
• Demonstrate product and application knowledge by giving technical advice, troubleshooting, and helping solve customer problems.
• Provide sales support and process customer stock orders.
• Assist the outside salesperson as needed.
• Perform other associated tasks assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed