Counter Sales

Genuine Parts Company • Conley, GA

27d

About The Position

Counter Sales employees at Traction stores greet and assist customers, provide technical advice, and promote current sales promotions. The role supports customers in person and by telephone with heavy-duty transportation and specialty aftermarket parts questions and needs. Employees also process sales and paperwork, provide product and warranty information, and support outside sales as needed.

Requirements

• Must be at least 18 years of age.
• Exceptional customer service and written and verbal communication skills.
• Positive attitude and strong personal drive.
• Willingness and ability to learn in a fast-paced retail sales environment.
• Availability to work weekends.
• Valid driver's license.

Nice To Haves

• Prior heavy-duty parts background or knowledge is preferred.

Responsibilities

• Assist customers with parts questions and needs in person or by telephone.
• Operate a cash register, computer, and paper cataloging systems, and process daily paperwork and forms.
• Communicate product features, benefits, and warranty policy information to customers.
• Communicate current sales promotions.
• Demonstrate a positive, helpful attitude and maintain professional conduct and appearance.
• Demonstrate product and application knowledge, provide technical advice, troubleshoot, and help solve customer problems.
• Provide sales support and process customer stock orders.
• Assist outside salespeople as needed.
• Perform other associated tasks assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed