Counter Sales

Genuine Parts Company • Augusta, ME

10d

About The Position

Counter Sales employees at Traction stores serve customers in the Heavy-Duty transportation and specialty aftermarket parts industry. They greet and assist customers, provide technical advice, promote current sales promotions, and support sales operations. The role includes assisting customers in person and by telephone, processing transactions and paperwork, communicating product and warranty information, and helping customers identify and solve parts-related problems.

Requirements

• Must be at least 18 years of age.
• Exceptional written and verbal customer service and communication skills.
• Positive attitude and strong personal drive.
• Willingness and ability to learn in a fast-paced retail sales environment.
• Availability to work on weekends.
• Valid driver’s license.

Nice To Haves

• Prior Heavy Duty parts background or knowledge is preferred.

Responsibilities

• Assist customers with parts questions and needs in person or by telephone.
• Operate a cash register, computer, and paper cataloging systems; process daily paperwork and forms.
• Communicate product features, benefits, warranty policies, and current sales promotions to customers.
• Maintain a positive, helpful attitude and professional conduct and appearance.
• Demonstrate product and application knowledge, provide technical advice, troubleshoot, and help solve customer problems.
• Provide sales support and process customer stock orders.
• Assist the outside salesperson as needed.
• Perform other associated tasks assigned by management.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) with company match.
• Paid vacation, personal days, holidays, and sick days.
• Paternal leave.
• Employee stock purchase plan.
• Tuition reimbursement.
• Professional development opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed