Counter Sales Representative

US LBM•Devine, TX

3d•Onsite

About The Position

The Counter Sales Representative assists customers and contractors with the sales process in a retail environment by taking orders over the counter, answering questions, and receiving payment for customer orders. Parker’s Building Supply is a specialty building materials distributor with 18 Texas locations and is part of US LBM Holdings.

Requirements

High school diploma or GED.
Commitment to excellent customer service and strong oral and written communication skills.
Maintain a professional demeanor; be detail-oriented, observant, and able to multitask.
Good mathematical skills and ability to use a calculator and computers.
Knowledge of building materials, applications, related equipment, and/or the construction industry.
Good interpersonal and customer relations skills and vendor knowledge.
Ability to read, write, and perform basic mathematical calculations; ability to read and understand blueprints.
Familiarity with computers, printers, telephones, copy machines, fax machines, engineer’s scales or rulers, mechanical tools, inventory, and inventory control.
Computer literacy with Microsoft Office products and the Trend system.
Ability to drive and walk throughout yards, plants, and offices.
Ability to work Saturday and evening schedules as required.
A valid driver’s license and acceptable motor vehicle record may be required depending on location and job responsibilities.

Nice To Haves

1–3 years of building-material knowledge and sales experience preferred.

Responsibilities

Greet and assist customers with merchandise, product locations, pricing, promotions, product selection, order placement, quotations, complaints, and delivery and installation scheduling; provide follow-up as needed.
Help scheduled and walk-in showroom customers select products, using appropriate forms and processes to maintain accurate selection records.
Process sales and payments through the cash register in accordance with company procedures; maintain cash levels and record transaction totals.
Create accurate invoices, work orders, and sales tickets; enter customer orders, prices, and other required information into the computer system; issue refunds or credits with manager approval when necessary.
Purchase special-order products and obtain information about product pricing, specifications, uses, and availability.
Maintain the appearance, organization, cleanliness, stock levels, and physical integrity of the showroom, sales floor, and stockroom; assist with physical inventory.
Bag, box, wrap, and prepare merchandise and customer packages as needed.
May assist with yard and warehouse operations, including receiving, returns, stocking, and organization.
May operate forklifts, company vehicles, and other material-handling equipment after required training and authorization, following company policies and applicable regulations.
Attend assigned training and meetings to maintain and expand product knowledge.
May provide location-specific services, such as cutting keys, mixing paint, and cutting glass.
Perform other duties as assigned, comply with company policies and standards, prioritize workplace safety, and complete assigned training.