Counter Sales Representative

Airgas • Seattle, WA

4d • Onsite

About The Position

The Counter Sales Representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. The representative advises customers on the tools, hardware, and materials needed for their projects, demonstrates equipment use, and shares product-quality information to help customers complete their work.

The role provides customer service to internal and external partners, processes orders and transactions, completes required paperwork, and coordinates information about costs and delivery. It also supports branch growth, merchandise transfers, showroom upkeep, and the movement and organization of cylinders and pallets. The representative must follow company safety policies and use personal protective equipment.

This is a Monday–Friday position in the Seattle retail shop, with no weekend work. Occasional overtime may be needed. Compensation is $26–$31.50 per hour, with bonus opportunities.

Requirements

• High school diploma or equivalent.
• Valid driver's license and must be at least 21 years old.
• At least 2 years of experience in product, warehouse, or sales environments; an equivalent combination of education and life experience is also valued.
• Excellent customer service skills and ability to thrive in a fast-paced setting.
• Attention to detail when handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to work in a drug-free workplace.

Nice To Haves

• Experience in industrial retail, inside sales, or inventory control.
• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or MS Office applications.
• Detailed understanding of SAP and PROS functionalities.
• Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

• Follow company policies, including safety requirements and the use of personal protective equipment.
• Provide excellent service to internal and external customers and foster long-term relationships.
• Accurately complete required paperwork, including coding, costing, and pricing.
• Help customers identify suitable tools and procedures for their tasks, and demonstrate equipment use.
• Enter orders, process transactions, and assist with reconciling deposits.
• Communicate with customers and team members by phone, email, and in person about costs and delivery.
• Contribute to an outgoing-call strategy to support branch growth.
• Coordinate merchandise transfers between locations to meet customer needs.
• Maintain a supportive and positive work atmosphere with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays.
• Coordinate cylinder movement and pallet organization.

Benefits

• Medical, dental, and vision plans.
• Life and accidental death and dismemberment insurance.
• Short-term and long-term disability insurance.
• Employee Assistance Program.
• Pre-tax commuter transportation benefit.
• Paid parental leave, including a 14-week paid childbirth benefit.
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays.
• 401(k) plan with company matching funds.
• Tuition assistance and tuition reimbursement.
• Discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.
• Benefits begin after 30 days of employment.
• Airgas-provided personal protective equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED