Counter Sales Representative

REXEL • Boston, MA

4d • $19 - $21

About The Position

Rexel USA is seeking a Counter Sales Representative for its Boston, Massachusetts team. The role provides immediate customer service and product knowledge, assisting customers with purchases, orders, and returns. The representative supports counter sales and customer relationships while working with the branch team on receiving, shipping, stocking, and showroom upkeep. Other branch duties may include inside sales, order preparation and fulfillment, material handling, and maintaining branch equipment. The role may also require deliveries up to 20% of the time.

Requirements

• High school diploma or GED.
• Strong negotiation, interpersonal, written, and verbal communication skills.
• Ability to communicate with internal and external groups at all levels.
• Ability to work well as part of a team.
• Strong organizational skills and ability to work efficiently and meet tight deadlines.
• Ability to type on a computer keyboard.
• Positive attitude and desire to improve electrical product knowledge.
• If driving is required: valid driver's license; at least 21 years of age; pass pre-employment and annual motor vehicle record reviews; obtain verification of a non-expired medical certificate as required by law within 30 days of hire; no driver's license suspension related to a traffic accident or violation within the past 3 years; and no at-fault accidents in the past 3 years.

Nice To Haves

• 2 or more years of customer service, sales, or electrical distribution experience.
• Previous branch experience.
• Certification to operate a forklift, hand truck, pallet jack, and other warehouse equipment.
• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities.
• Knowledge and experience in electrical distribution or other electrical sales environments.
• Familiarity with automated order entry systems and PCs running Windows-based software.

Responsibilities

• Assist customers promptly and courteously with purchases, orders, and returns.
• Help drive electrical distribution sales for the counter business and develop new and existing customer relationships.
• Maintain and develop product knowledge.
• Inform the manager about potential hazards or situations that could affect customer satisfaction.
• Assist with daily restocking and maintain a clean, organized showroom and counter.
• Perform other branch functions as needed, including inside sales, preparing and filling orders, receiving, stocking, staging, shipping materials, and maintaining branch equipment.
• Make deliveries when required, potentially up to 20% of the time.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) with employer match.
• Paid vacation and sick time.
• Paid company holidays and flexible personal days.
• Tuition reimbursement.
• Health and wellness programs.
• Flexible spending accounts and HSA accounts.
• Commuter transit benefits.
• Optional insurance, including pet insurance, legal assistance, critical illness, and home and auto insurance.
• Employee discount programs.
• Professional training and development programs.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED