Counter Sales Representative

Airgas•Grants Pass, OR

2d•Onsite

About The Position

The Counter Sales Representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. The representative advises customers on tools, hardware, and materials for their projects, demonstrates equipment, and shares product-quality information. The role is based at the Airgas retail shop in Grants Pass, Oregon, and is scheduled Monday through Friday with no weekend work.

Requirements

High school diploma or equivalent.
At least 2 years of experience in product, warehouse, or sales environments, or an equivalent combination of education and life experience.
Excellent customer service skills and ability to thrive in a fast-paced setting.
Attention to detail when handling transactions.
Availability for occasional overtime when the team needs additional support.
Ability to work in a drug-free workplace.

Nice To Haves

Experience in industrial retail, inside sales, or inventory control.
Background in gas, welding, or safety supplies.
Familiarity with SAP, Google, or Microsoft Office applications.
Detailed understanding of SAP and PROS functionalities.
Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

Follow company policies, including safety requirements and use of personal protective equipment.
Provide excellent customer service to internal and external partners and build long-term relationships.
Complete required paperwork accurately, including coding, costing, and pricing.
Help customers identify appropriate tools and procedures for their tasks and demonstrate equipment use.
Enter orders, process transactions, and assist with deposit reconciliation.
Communicate with customers and team members by phone, email, and in person about costs and delivery.
Contribute to an outgoing-call strategy to support branch growth.
Coordinate merchandise transfers between locations to meet customer needs.
Maintain a positive and supportive work atmosphere with customers, vendors, and colleagues.
Stock shelves and maintain welcoming showroom displays.
Coordinate cylinder movement and pallet organization.

Benefits

Medical, dental, and vision insurance.
Life, accidental death and dismemberment (AD&D), and disability insurance.
14-week paid childbirth benefit and parental leave.
401(k) plan with company matching funds.
Tuition assistance or reimbursement and discounted college tuition for eligible employees’ dependents.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program (EAP).
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Airgas Scholarship Program for dependent children.
Benefits begin after 30 days of employment.