Counter Sales Representative

Airgas•Redwood City, CA

4d•$26 - $29•Onsite

About The Position

Airgas is hiring a Counter Sales Representative at its retail shop in Redwood City, California. The representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and related supplies. The role advises customers on tools, hardware, and materials, demonstrates equipment, and shares product information to help customers complete their projects. It also includes customer service and sales support, order entry and transactions, paperwork, showroom and inventory upkeep, and coordination with customers and branch teams. The position also performs plant and warehouse duties involving cylinders and materials. Responsibilities include cylinder inspection, preparation, filling support, quality and safety checks, handling and labeling cylinders, and use of warehouse equipment. The role follows applicable government and company standards for safety, hazardous materials, quality, and documentation. The stated schedule is Monday through Friday, with no weekend work; occasional overtime may be needed. Airgas provides PPE.

Requirements

High school diploma or equivalent.
At least 2 years of experience in product, warehouse, or sales environments, or an equivalent combination of education and life experience.
Excellent customer service skills and ability to thrive in a fast-paced setting.
Attention to detail when handling transactions.
Ability to operate in a drug-free workplace.
Availability for occasional overtime when the team needs extra support.

Nice To Haves

Experience in industrial retail, inside sales, or inventory control.
Background in gas, welding, or safety supplies.
Familiarity with SAP, Google, or Microsoft Office applications.
Detailed understanding of SAP and PROS functionalities.
Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

Follow company safety policies and use required personal protective equipment.
Provide excellent service to internal and external customers and build long-term relationships.
Complete required paperwork accurately, including coding, costing, and pricing.
Identify suitable tools and procedures for customers' tasks and demonstrate equipment use.
Enter orders, process transactions, and assist with deposit reconciliation.
Coordinate with customers and team members by phone, email, and in person regarding costs and delivery.
Contribute to outbound calling to support branch growth.
Coordinate merchandise transfers between locations.
Maintain supportive communication and a positive work atmosphere with customers, vendors, and colleagues.
Stock shelves and maintain showroom displays.
Coordinate cylinder movement and organize pallets.
Perform plant duties such as forklift operation, material handling and sorting, inspection, and cylinder maintenance.
Inspect cylinders before filling and perform required safety checks, including odor tests and checks of caps and valves.
Analyze products for purity and correct mixtures.
Handle high-pressure, medical, and liquid cylinders; prepare high-pressure cylinders and cryogenic vessels for filling, attach cylinders to manifolds, and evacuate them to remove contaminants.
Assist with loading and unloading cylinders on pallets and tractor trailers; operate a forklift, pallet jack, and other warehouse equipment.
Maintain documentation to DOT, FDA, OSHA, and Airgas standards, including required quality control sheets.
Read and interpret cylinder labels and tank color coding to identify gas hazards, sizes, and contents; label cylinders accurately.
Comply with government and company standards for safe handling of hazardous materials and cylinder gases.