Counter Sales Representative - MA

The Kendall Group • Wilmington, DE

7d

About The Position

The Counter Sales Representative is a member of the Kendall Electric sales team and reports to the Counter Sales Manager. The role promotes and develops business, contributes to sales growth and profitability, and provides prompt, friendly, professional service to customers in person and over the phone. The position operates in a fast-paced, multitasking environment and includes customer sales and assistance as well as counter-area inventory and warehouse tasks.

Requirements

• High school diploma or GED.
• Ability to use standard office equipment, including computerized bar code scanners and printers, and standard warehouse equipment, tools, machines, and vehicles.
• Basic math and reasoning skills.
• Ability to multitask and prioritize work to maximize accuracy and efficiency.
• Ability to work effectively with distribution center and sales teams.
• Excellent oral and written communication skills, including the ability to communicate with all levels of the organization.
• Ability to see, sit, stand, walk, talk, and hear.
• Ability to lift, move, and carry up to 50 pounds.
• Ability to be on your feet for 8 hours a day.
• Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel.

Nice To Haves

• General working knowledge of electrical products.
• Previous counter sales experience.

Responsibilities

• Sell company products and services to customers visiting or calling the branch by identifying their needs, providing technical assistance when needed, preparing quotes, soliciting orders, and suggesting additional products.
• Promote sales growth through add-on sales, vendor promotions, and Counter Days.
• Build positive customer relationships, clarify customers’ understanding of products and services, answer questions, and provide relevant information.
• Participate in relevant training to stay current and develop within the role.
• Assist customers with loading products into their vehicles.
• Replenish inventory in the counter area.
• Pick counter orders.
• Participate in inventory cycle counts as directed.
• Safely operate stand-up and/or sit-down forklifts and manual pallet jacks to lift and transport material.
• Maintain quality service by following company policies, procedures, and standards.
• Perform general housekeeping and other assigned duties.

Benefits

• Employee ownership.
• Opportunities to learn and grow with coaching and mentoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED