Counter Sales

Lehman Pipe and Plumbing Supply LLC•Pompano Beach, FL

7d•Onsite

About The Position

The Counter Sales Representative provides exceptional customer service and support at the sales counter. The role involves helping customers select products, processing orders, handling inventory inquiries, and ensuring a positive buying experience. The ideal candidate has strong communication skills, product knowledge, and the ability to work in a fast-paced environment. The position is primarily in-store at the sales counter, with occasional interaction with the warehouse.

Requirements

High school diploma or equivalent.
Proven experience in counter sales, retail, or customer service.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer skills and familiarity with point-of-sale systems.
Ability to stand for extended periods.
Ability to lift and move products up to 50 lbs as needed.

Nice To Haves

Additional education in sales or business.
Knowledge of industry-related products, such as hardware, automotive, or building materials.

Responsibilities

Greet and assist customers promptly and professionally at the sales counter.
Provide accurate product information, pricing, and availability details.
Process customer orders, returns, and exchanges efficiently.
Maintain a clean and organized counter area and ensure merchandise is properly displayed.
Collaborate with warehouse and delivery teams to fulfill customer orders.
Handle cash and credit transactions and maintain accurate records.
Build and maintain strong customer relationships to drive repeat business.
Stay informed about new products, promotions, and industry trends.
Assist in inventory management, including stock checks and replenishment.
Resolve customer issues and escalate complex problems to management when necessary.