Counter Sales Representative - MA

The Kendall Group•Conshohocken, PA

22h

About The Position

The Counter Sales Representative is a key member of the Kendall Electric sales team and reports to the Counter Sales Manager. This entry-level role promotes and develops business and contributes to sales growth and profitability by providing prompt, friendly, and professional service to customers in person and over the phone. The role involves selling company products and services in a fast-paced, multitasking environment, assisting customers with product needs, and supporting counter and inventory operations.

Requirements

High school diploma or GED.
Entry-level work experience.
Ability to use standard office equipment, computerized barcode scanners, printers, and standard warehouse equipment, tools, machines, and vehicles.
Basic math and reasoning skills.
Ability to multitask and prioritize work to maximize accuracy and efficiency.
Ability to work effectively with distribution center and sales teams.
Excellent oral and written communication skills, including the ability to communicate with all levels of the organization.
Ability to see, sit, stand, walk, talk, and hear.
Ability to lift, move, or carry up to 50 pounds.
Ability to be on your feet for 8 hours a day.
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel.

Nice To Haves

General working knowledge of electrical products.
Previous counter sales experience.

Responsibilities

Sell company products and services to customers visiting or calling the branch by identifying their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products.
Promote sales growth through add-on sales, vendor promotions, and Counter Days.
Build positive relationships with customers, clarify their understanding of products and services, answer questions, and provide relevant information.
Participate in relevant training to remain current and develop within the role.
Assist customers with loading products into their vehicles.
Replenish inventory in the counter area and pick counter orders.
Participate in inventory cycle counts as directed.
Safely operate stand-up and/or sit-down forklifts and manual pallet jacks to lift and transport material.
Maintain quality service by following company policies, procedures, and standards.
Perform general housekeeping and other duties as assigned.