Counter Sales Representative

REXEL•Wilsonville, OR

About The Position

Rexel USA is seeking a Counter Sales Representative to join its Platt team in Wilsonville, Oregon. The role provides immediate customer service and product knowledge, helping customers promptly and courteously with purchases, orders, and returns. The representative supports electrical distribution sales and customer relationships while working closely with the branch team on showroom upkeep and warehouse activities, including receiving, shipping, stocking, and deliveries. The employee’s level and pay depend on experience, knowledge, and capabilities. The job description notes that management may assign or reassign duties, and that employees must be able to perform essential duties with or without reasonable accommodation and work productively as part of a team.

Requirements

  • High school diploma or GED.
  • Strong negotiation and interpersonal skills, including the ability to communicate with internal and external groups at all levels.
  • Strong written and verbal communication skills.
  • Good team-player skills.
  • Strong organizational skills.
  • Ability to work efficiently and meet tight deadlines.
  • Ability to type on a computer keyboard.
  • Great attitude and desire to improve electrical product knowledge.

Nice To Haves

  • Two or more years of customer service, sales, or electrical distribution experience.
  • Previous branch experience.
  • Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities.
  • Knowledge and experience in electrical distribution or other electrical sales environments.
  • Familiarity with automated order-entry systems and PCs running Windows-based software.

Responsibilities

  • Assist customers promptly and courteously with purchases, orders, and returns.
  • Support electrical distribution sales for the counter business and develop new and existing customer relationships.
  • Restock daily, maintain the showroom, and keep the showroom and counter clean and organized.
  • Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries.
  • Stay informed and educated about products.
  • Assist inside sales as needed.
  • Inform the manager of potentially hazardous situations or situations that may affect customer satisfaction.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • 401(k) with employer match.
  • Paid vacation and sick time.
  • Paid company holidays and flexible personal days per year.
  • Tuition reimbursement.
  • Health and wellness programs.
  • Flexible spending accounts and HSA accounts.
  • Commuter transit benefits.
  • Optional pet insurance, legal assistance, critical illness insurance, and home and auto insurance.
  • Employee discount programs.
  • Professional training and development programs.
  • Career advancement opportunities.
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