Counter Sales Representative

Sonepar • Brownsville, TX

7d • Onsite

About The Position

The Counter Sales Associate serves customers at Crawford Electric Supply by identifying their electrical merchandise needs, providing product information, processing sales and orders, and helping with product fulfillment. The role uses vendor catalogs and other references, the Eclipse program for pricing and order entry, and company delivery schedules. Associates also promote company and branch specials and address customer questions, complaints, and order issues.

The position is based in Brownsville, Texas. Duties may involve frequent standing, handling small parts, pulling and loading materials, and working in hot, cold, or dusty conditions. The role may require participation in the annual physical inventory.

Requirements

• Effective interpersonal communication skills.
• Ability to perform job-related arithmetic, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and metric scales.
• Ability to calculate amounts such as discounts, interest, and commissions.
• Ability to read and interpret safety rules and technical or general business publications.
• Basic computer skills, including Microsoft Office products.
• Basic electrical product knowledge.
• Six months or more of related experience.
• High school diploma or equivalent.
• Manual dexterity for handling small parts.
• Ability to lift up to 30 pounds.

Responsibilities

• Determine the merchandise customers want by learning products and using vendor catalogs and other reference materials.
• Use the Eclipse program for pricing and order entry.
• Prepare cash or charge sales tickets with required identification and processing information, and complete record keeping promptly.
• Estimate delivery dates based on the company delivery schedule.
• Pull and load customer materials as needed.
• Handle difficulties with customers and coworkers diplomatically and seek management assistance when needed.
• Promptly resolve customer order problems and complaints.
• Describe and demonstrate products with samples or catalogs, explaining features and benefits.
• Sell and promote branch and company-wide special promotions as directed.

Benefits

• Healthcare plans
• Dental and vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED