Bremerton Counter Sales

Tacoma Screw Products • Bremerton, WA

4d • Onsite

About The Position

Tacoma Screw Products is seeking a customer-focused, driven Counter Sales Associate for its Bremerton location. The role serves as a first point of contact for walk-in and telephone customers, helping them select, apply, and purchase fasteners, industrial hardware, tools, and maintenance and shop supplies. Customers represent industries including transportation, heavy equipment, maintenance and repair departments, sand and gravel pits, and machine shops.

The position suits someone who enjoys problem-solving and helping people in a fast-paced environment. The associate is expected to be detail-oriented, eager to learn, expand product knowledge, and build customer relationships. The position is full-time at 40 hours per week, with a starting pay of $20 per hour and a stated pay range of $20–$24 per hour. A discretionary year-end bonus is also offered.

Requirements

• High school diploma or GED.
• At least one year of retail experience, preferably in an industrial setting.
• Strong verbal and written communication skills.
• Basic computer literacy to process orders and manage inventory.
• Ability to calculate pricing and manage multiple customer needs efficiently.
• Ability to work independently and collaboratively in a team setting.
• Proactive, customer-focused mindset.
• Ability to lift and move objects up to 50 pounds.
• Ability to perform repetitive movements, including bending, reaching, and lifting.
• Ability to stand and walk for extended periods.
• Ability to work at a consistent, often fast pace and quickly retrieve orders.
• Frequent use of a computer or keyboard and telephone.

Responsibilities

• Assist walk-in and telephone customers with product inquiries, special requests, and pricing.
• Identify customer needs, clarify product specifications, and locate or retrieve products.
• Finalize transactions and assist with product shipments when necessary.
• Build and maintain positive relationships with new and existing customers.
• Promote company products and services to drive additional sales.
• Maintain a clean, organized, and professional storefront.
• Represent Tacoma Screw Products and its service standards.
• Unload freight, stock shelves, and handle inventory.
• Retrieve orders and fulfill stocking and order-related needs.

Benefits

• Medical, dental, and vision insurance premiums fully covered for employees and eligible dependents after 90 days of employment.
• 401(k) with a 3% company match.
• Company-paid life insurance, AD&D, and long-term disability insurance.
• Seven paid holidays and half days on Christmas Eve and New Year's Eve.
• Five paid personal days during the first year.
• Paid sick leave.
• Vacation accrual beginning after one year.
• Employee Assistance Program (EAP).
• Discretionary year-end bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED