Counter Parts Sales Representative

FleetPride • Columbus, GA

8d

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Counter Parts Sales Representative serves customers by phone and in person, selling heavy-duty parts according to customer needs and parts availability while contributing to company profit. The role involves assisting customers with parts selection and orders, providing product and pricing information, and maintaining an orderly, sales-supportive counter and display area.

The position works in inside and outside conditions with varied temperature changes, minimal chemical hazards, vibration, dust, and vehicle noise. Physical demands may include lifting and carrying up to 50 pounds, squatting, bending, climbing ladders or stairs, reaching above and below the shoulders, walking, twisting, sitting, and standing. Site-specific demands may differ.

Requirements

• High school diploma, GED, or high school equivalence certificate.
• Intermediate knowledge of Windows XP, including Excel, Word, and Outlook.
• At least 2 years of sales experience.
• Active listening skills.
• Effective communication skills.
• Time-management skills.
• Persuasion skills.
• Service orientation.
• Ability to meet the stated physical demands, including lifting and carrying up to 50 pounds.

Nice To Haves

• Experience selling heavy-duty automotive parts is preferred.

Responsibilities

• Help determine and obtain heavy-duty parts requested by customers by phone or in person.
• Suggest related parts to provide a full service.
• Locate and obtain ordered parts from a central warehouse or branch.
• Determine customer sales prices according to company procedure.
• Handle warranty or defective parts according to company procedure.
• Write up approved charge sales according to company procedure.
• Special-order parts on an emergency basis when necessary and appropriate.
• Process approved customer credits for returned merchandise.
• Maintain the confidentiality of pricing lists and structures as required by company procedure.
• Answer customer questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Use non-selling and non-servicing time to study catalogs and review price sheets, bulletins, and product changes, additions, and deletions.
• Keep the counter parts area clean and orderly.
• Ensure display areas encourage sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED