Counseling Practice Manager and Intake Coordinator (Remote/Part-Time)
About The Position
We are seeking an experienced, detail-oriented Clinical Practice Manager & Intake Coordinator to support clinical operations and client onboarding at a growing online counseling group practice of approximately 25 clinicians. This role helps ensure clients are welcomed professionally, matched with appropriate clinicians, and supported through intake and benefits coordination. The position is remote and part-time, with a schedule of Monday–Friday, 10 am–2 pm Pacific Time. Applicants must be based in Washington state. Compensation is $23 per hour or more. The role may grow in scope and hours as the practice evolves.
Requirements
- Experience in mental health intake coordination, clinical administration, or health care office management.
- Excellent communication skills and professionalism in client interactions.
- Strong organization and reliability, with the ability to manage multiple tasks with minimal supervision.
- Familiarity with insurance benefits, billing procedures, and compliance expectations.
- Ability to thrive in a remote work setting and effectively use communication tools such as email, phone systems, and practice software.
- Must be based in Washington state.
Nice To Haves
- Experience with SimplePractice EHR.
Responsibilities
- Screen incoming client inquiries via phone, email, and online forms.
- Match new clients with appropriate clinicians based on clinical needs, preferences, and clinician availability.
- Ensure required intake paperwork, consent forms, and documentation are completed accurately and stored securely.
- Coordinate benefits verification and communicate with the billing team to confirm coverage and authorizations.
- Assist clients with insurance questions, changes, verifications, and benefit checks.
- Track and maintain intake workflows and follow-ups to minimize gaps and maximize client engagement.
- Collaborate with clinicians and administrative staff to ensure smooth transitions from intake to ongoing care.
- Maintain accurate client records and contribute to process improvement efforts.
- Support the administrative needs of clinician onboarding.
- Support business operations.
Benefits
- Flexible remote schedule.
- Opportunity for role growth and expanded hours as the practice evolves.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
