Costumed Character Performer - Snowflake - Seasonal

Marriott•Phoenix, AZ

About The Position

Lead and/or perform in character-themed shows using basic scripts and improvisation as needed. Engage audiences in live-show activities, which may include basic dance routines and singing, while wearing a character costume. Encourage, recruit, register, and schedule guests for activities; promote a fun and comfortable atmosphere; provide information and tours about recreation facilities and activities; host live events; and explain facility rules and safety regulations. Observe activities, respond to emergencies according to local procedures, and alert a supervisor or manager when a guest may be unable to participate safely. Prepare for shows and clean and maintain equipment and supplies. The role requires consistently portraying assigned characters and mannerisms, performing for extended periods in bulky, hot costumes, meeting costume size and weight restrictions, working with children and large groups, and standing for extended periods. Employees must follow company, safety, and security policies; provide professional guest service; maintain confidentiality and company assets; report incidents and unsafe conditions; communicate professionally; complete and review documents accurately; meet quality standards; and work collaboratively with colleagues. Additional duties may be assigned as requested.

Requirements

CPR certification.
First Aid certification.
Maintain costume-specific size and weight requirements.
Demonstrated ability to perform for extended periods in a bulky, hot costume and to work with large groups and children.
Ability to stand for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to move through narrow, confined, or elevated spaces; across sloping, uneven, or slippery surfaces; and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to work around loud noises, large crowds, tight and dark spaces, and outdoor elements, wet or humid conditions, and extreme heat or cold.
Continual manual dexterity, including frequent use of both hands; ability to identify and distinguish colors.
Ability to wear and carry special-events props and gear for extended periods.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least one year of customer or sales experience.
Previous public performance, acting, or entertainment experience.
Experience entertaining children and large groups of people.

Responsibilities

Lead and/or perform in character-themed shows, following basic scripts and improvising when needed.
Engage audiences in live-show activities, potentially including basic dance routines and singing.
Encourage, recruit, register, and schedule guests to participate in activities.
Promote a fun, energized, and comfortable atmosphere for guests.
Provide information about recreation facilities and activities, including tours.
Host live events and activities and explain facility rules and safety regulations.
Observe activities, respond appropriately to emergencies under local procedures, and inform a supervisor or manager when a guest may not be able to participate safely.
Prepare for shows and clean and maintain equipment and supplies.
Accurately portray the predetermined style, characteristics, and mannerisms of assigned roles.
Follow company and safety and security policies and procedures; maintain professional appearance and protect confidential information and company assets.
Report accidents, injuries, and unsafe work conditions to a manager.
Welcome and assist guests, anticipate and address service needs, accommodate individuals with disabilities, and thank guests.
Communicate professionally, answer telephones appropriately, and prepare and review written documents accurately.
Comply with quality assurance expectations and standards and maintain positive working relationships with coworkers.
Visually inspect tools, equipment, or machines for defects.
Perform other reasonable job duties as requested.