Seasonal Christmas Character Escort

Marriott • Aurora, CO

2d

About The Position

Facilitate entertainment performances by providing exceptional service and guest experiences through one-on-one interactions while assisting performers. Escort Character performers to, on, and from assigned areas, following Special Events Character Handling Guidelines to protect their safety and physical well-being. Recruit, register, and schedule guests for live shows and activities; foster a fun, energized, and comfortable atmosphere; and provide guests with information and tours of recreation facilities and activities. Lead or perform in live shows using basic scripts and improvisation, engage audiences, and explain facility safety rules. Observe activities and respond according to local procedures in emergencies, alert supervisors or managers when guests may be unable to participate safely, prepare for shows, and clean and maintain recreational equipment and supplies.

The role requires prior demonstrated ability to portray predetermined character styles and mannerisms consistently, perform for extended periods in bulky, hot costumes, meet costume-specific size and weight requirements, work with large groups and children, and stand for extended periods. Associates must follow company and safety policies, report hazards and incidents, complete safety training, maintain a professional appearance, protect confidential information and company assets, and provide courteous, attentive service to guests and coworkers. The job also involves inspecting equipment, carrying and wearing props and gear, and working in crowded, noisy, tight, dark, and variable outdoor or indoor conditions. Other reasonable duties may be assigned.

Requirements

• CPR certification.
• First Aid certification.
• Maintain size and weight requirements based on the predetermined costume size.
• Demonstrated ability to portray predetermined character styles, characteristics, and mannerisms without deviation.
• Ability to perform inside bulky, hot costumes for extended periods.
• Ability to work with large groups and children.
• Ability to stand for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Ability to move through narrow, confined, or elevated spaces; over sloping, uneven, or slippery surfaces; and on stairs or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to work around loud noises and large crowds, in tight and dark spaces, and amid outdoor elements, wet or humid conditions, and extreme heat or cold.
• Continual manual dexterity, including frequent bimanual dexterity.
• Ability to wear and carry special-events props and gear for long periods.
• Ability to identify and distinguish colors.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• At least one year of customer or sales experience.
• Previous public performance, acting, or entertainment experience.
• Experience entertaining children and large groups.

Responsibilities

• Assist and escort Character performers to, on, and from assigned areas while following character-handling safety guidelines.
• Recruit, register, and schedule guests for live shows, events, and performances.
• Create a fun, energized, and comfortable atmosphere for guests.
• Provide information about recreation facilities and activities, including tours.
• Lead or perform in live shows using basic scripts and improvisation as needed.
• Engage audience members in live-show activities and explain facility rules and regulations.
• Observe activities, respond to emergencies according to local procedures, and alert supervisors or managers to guests who may be unable to participate safely.
• Prepare for shows and clean and maintain recreational equipment and supplies.
• Follow company, safety, and security policies; report maintenance problems, hazards, accidents, and injuries; and complete required safety training and certifications.
• Maintain a clean, professional appearance; protect confidential information and company assets; and meet quality standards.
• Welcome guests, anticipate and address their service needs, and assist individuals with disabilities.
• Communicate professionally and maintain positive working relationships with coworkers.
• Visually inspect tools, equipment, and machines for defects.
• Accurately portray predetermined character styles, characteristics, and mannerisms while meeting costume size and weight requirements.
• Perform in bulky costumes for extended periods and work with children and large groups.
• Perform other reasonable duties as requested.

Benefits

• Marriott states it offers a range of benefits designed to support associates and their families, wellbeing, career development, and new experiences. Eligibility and options may vary by employment status, position, and location; specific benefits are not listed in the posting.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed