Christmas Seasonal Attendant

Marriott • Chula Vista, CA

4d

About The Position

Provide customer service across operations for various exhibits and shows. Assist guests in safely enjoying attractions and events, sell tickets and retail merchandise using suggestive selling methods, maintain merchandise displays, operate cash registers and POS systems, and handle cash banks and deposits according to established cash-control procedures. Respond promptly and courteously to guest inquiries by phone, in person, or electronically, and direct guests to the appropriate locations.

Follow company policies and procedures, report accidents, injuries, and unsafe conditions to a manager, maintain a clean and professional appearance, protect confidential information and company assets, and provide welcoming, attentive guest service. Communicate professionally, build positive working relationships, support team goals, meet quality standards, and identify ideas or processes that could improve efficiency, productivity, quality, safety, or cost savings. Perform other reasonable duties as requested.

Requirements

• Ability to stand, sit, or walk for an extended period or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

Responsibilities

• Provide customer service in the operations of various exhibits and shows.
• Assist guests in safely enjoying attractions and events.
• Sell tickets and provide accurate information using suggestive selling.
• Sell retail merchandise using suggestive selling methods and maintain displays as needed.
• Operate cash registers and POS systems to sell tickets or merchandise.
• Manage cash banks and deposits according to established cash-control procedures.
• Answer guest inquiries by phone, in person, or electronically in a prompt and courteous manner.
• Direct guests to appropriate locations with clear instructions.
• Follow company policies and procedures and report accidents, injuries, or unsafe working conditions to a manager.
• Maintain a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, and express genuine appreciation.
• Communicate clearly and professionally, including answering telephones using appropriate etiquette.
• Develop positive working relationships and support the team in reaching shared goals.
• Comply with quality assurance expectations and standards.
• Identify and recommend ideas, technologies, or processes to improve organizational efficiency, productivity, quality, safety, or cost savings.
• Perform other reasonable job duties as requested.

Benefits

• Career opportunities beyond those of a traditional hotel.
• Opportunities to work within Marriott International's portfolio of brands.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed