Seasonal Christmas Retail Attendant

Marriott • Aurora District, CO

6d

About The Position

Provide customer service across exhibit and show operations, assisting guests so they can safely enjoy attractions and events. Sell attraction and event tickets by providing accurate information and using suggestive selling. Sell retail merchandise, maintain displays, operate cash registers and POS systems, and manage cash banks and deposits according to established cash-control procedures. Respond promptly and courteously to guest inquiries in person, by phone, or electronically, and direct guests to the appropriate locations.

Follow company policies and procedures; report accidents, injuries, and unsafe conditions to a manager; maintain a clean and professional appearance; protect confidential information and company assets; and provide welcoming, appreciative service. Communicate professionally, build positive working relationships, support team goals, comply with quality standards, and recommend ideas or processes that could improve efficiency, productivity, quality, safety, or cost savings. Perform other reasonable duties as requested.

Requirements

• Ability to stand, sit, or walk for an extended period or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Clear and professional communication with guests and colleagues.

Responsibilities

• Provide customer service for exhibit and show operations.
• Assist guests in safely enjoying attractions and events.
• Sell tickets, provide accurate information, and use suggestive selling methods.
• Sell retail merchandise and maintain displays as needed.
• Operate cash registers and POS systems for ticket and merchandise sales.
• Manage cash banks and deposits in accordance with established cash-control procedures.
• Respond promptly and courteously to guest inquiries in person, by phone, or electronically.
• Direct guests to the proper locations with clear instructions.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
• Maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
• Welcome guests, anticipate and address their service needs, and thank them with genuine appreciation.
• Communicate clearly and professionally, including answering telephones with appropriate etiquette.
• Develop positive working relationships and support team goals.
• Comply with quality assurance expectations and standards.
• Identify and recommend ideas, technologies, or processes to improve organizational efficiency, productivity, quality, safety, or cost savings.
• Perform other reasonable job duties as requested.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed