ice! Christmas Seasonal Host/Hostess

Marriott • National Harbor, MD

3d

About The Position

The Host/Hostess welcomes guests, determines party size, and seats guests at clean, available tables. The role includes guiding guests through dining rooms, assisting as needed, arranging tables and chairs, organizing seating for groups with special needs, and ensuring that place settings and menus are clean, current, and complete. The Host/Hostess monitors dining rooms for seating availability, service, safety, and guest well-being, and maintains clean work areas using clean-as-you-go procedures.

The position also requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; completing required safety training and certifications; maintaining a clean and professional appearance; protecting confidential information and company assets; and communicating professionally with guests and colleagues. The Host/Hostess supports team goals, responds appropriately to employee concerns, meets quality standards, and performs other reasonable duties as requested by supervisors. The work involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Greet and acknowledge guests according to company standards and determine the number of people in each party.
• Seat guests at clean, available tables and guide them through the dining rooms, providing assistance as needed.
• Move and arrange tables, chairs, and place settings, including organizing seating for groups with special needs.
• Ensure place settings include a napkin, clean silverware, and other standard items.
• Check that menus are current, clean, plentiful, and wrinkle-free.
• Maintain clean work areas throughout the day using clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
• Complete safety training and certifications.
• Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
• Communicate clearly and professionally, including answering telephones using appropriate etiquette.
• Develop positive working relationships, support team goals, and listen and respond appropriately to other employees' concerns.
• Ensure adherence to quality expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, career development, and new experiences. Eligibility and options may vary by employment status, position, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED