Christmas Seasonal Costumed Character Performer

Marriott•Chula Vista, CA

About The Position

Lead and/or perform in character-themed shows using basic scripts and improvisation as needed. The role involves engaging live audiences and may include basic dance routines and singing while wearing a character costume. Encourage, recruit, register, and schedule guests for activities; promote a fun and comfortable atmosphere; provide information and tours about recreation facilities and activities; host live events; and explain facility rules intended to support guest safety. Observe activities and respond according to local procedures in emergencies, and alert a supervisor or manager when a guest may not be able to participate safely. Prepare for shows and clean and maintain equipment and supplies. The performer must accurately portray assigned characters’ styles and mannerisms, work for extended periods in bulky, hot costumes, and meet the costume’s size and weight requirements. The role involves working with large groups and children and standing for extended periods. Performers must follow company, safety, and security policies; maintain a clean, professional appearance and confidentiality; report accidents and unsafe conditions; welcome guests and address their service needs; communicate professionally; prepare and review written documents; meet quality standards; and maintain positive working relationships with colleagues. Other reasonable duties may be assigned. The role requires physical activity including moving objects up to 50 pounds without assistance, navigating narrow, confined, elevated, uneven, slippery, and sloped spaces and stairs or ramps, reaching, bending, twisting, pulling, and stooping. Work may involve outdoor elements, wet or humid conditions, extreme heat or cold, loud noises, crowds, tight and dark spaces, and extended periods in a large costume. The performer must use manual and bimanual dexterity, carry props and gear for extended periods, and identify and distinguish colors. Applicants must upload a performance resume that specifies their height. Specific physical proportions are required for costume fit and character integrity in accordance with designs approved by the intellectual property holders. Marriott International describes itself as an equal opportunity employer and states that it considers applicants with criminal histories consistent with applicable law. Gaylord Hotels describes its service culture and career opportunities as part of Marriott International.

Requirements

CPR certification.
First Aid certification.
Maintain size and weight requirements based on the costume’s predetermined size restrictions.
Upload a performance resume specifying height.
Specific physical proportions are required to ensure costume fit and character integrity.
Ability to accurately portray a character’s predetermined style, characteristics, and mannerisms without deviation.
Ability to perform for long periods inside bulky, hot costumes.
Ability to work with large groups and children and stand for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to navigate narrow, confined, or elevated spaces; uneven, sloping, or slippery surfaces; stairs; and service ramps.
Ability to reach overhead and below the knees, bend, twist, pull, and stoop.
Ability to work around loud noises, large crowds, tight and dark spaces, and outdoor or wet and humid conditions, including exposure to extreme heat or cold.
Continual manual dexterity, frequent bimanual dexterity, and ability to identify and distinguish colors.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least one year of customer or sales experience.
Previous public performance, acting, or entertainment experience.
Experience entertaining children and large groups.

Responsibilities

Lead and/or perform in character-themed shows using scripts and improvisation as needed.
Engage audiences in live-show activities; performances may include basic dance routines and singing.
Encourage, recruit, register, and schedule guests to participate in activities.
Promote a fun, energized, and comfortable atmosphere for guests.
Provide information and tours about recreation facilities and activities.
Host live events and activities.
Explain and promote facility rules and regulations for guest safety and welfare.
Observe facility activity and respond to emergencies according to local operating procedures.
Notify a supervisor or manager when guests may not be able to participate safely.
Prepare for shows and clean and maintain equipment and supplies.
Accurately portray the predetermined style, characteristics, and mannerisms of assigned roles.
Follow company, safety, and security policies and procedures.
Maintain a clean and professional uniform and personal appearance; protect confidential information and company assets.
Report accidents, injuries, and unsafe work conditions to a manager.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, answer telephones appropriately, and prepare and review written documents accurately.
Comply with quality assurance expectations and standards.
Maintain positive working relationships and support team goals.
Visually inspect tools, equipment, and machines for defects.
Carry props and gear and perform in costume for extended periods.
Perform other reasonable job duties as requested.