About The Position

Lead and/or perform in character-themed shows using basic scripts and improvisation as needed. The role requires confidence performing for and engaging live audiences, and may involve basic dance routines and singing while wearing a character costume. The associate encourages, recruits, registers, and schedules guests for activities; fosters a fun, energized, and comfortable atmosphere; provides information and tours about recreation facilities and activities; hosts live events; and explains facility rules intended to support guest safety and welfare. The associate observes activities and responds to emergencies according to local procedures, and informs a supervisor or manager when a guest may be unable to participate safely. Duties also include preparing for shows and cleaning and maintaining equipment and supplies. The position requires accurately portraying assigned character styles and mannerisms, performing for long periods in bulky, hot costumes, maintaining costume-specific size and weight requirements, working with large groups and children, and standing for extended periods. Associates must follow company and safety policies, maintain professional appearance and confidentiality, report incidents and unsafe conditions, provide attentive guest service, communicate professionally, handle written information accurately, meet quality standards, and work cooperatively with others. The role also includes inspecting tools and equipment and performing other reasonable duties as requested. The position requires a height of 4’11”–5’4” and physical proportions that allow the costume to fit and preserve character integrity. Applicants must upload a performance resume specifying their height. CPR and First Aid certifications are required.

Requirements

  • Height must be 4’11”–5’4”.
  • Maintain the size and weight requirements determined by the costume’s predetermined size.
  • CPR certification required.
  • First Aid certification required.
  • Ability to perform for long periods in bulky, hot costumes.
  • Ability to work with large groups and children and stand for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to move through narrow, confined, or elevated spaces; over sloping, uneven, or slippery surfaces; and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to work near loud noises, in large crowds, and in tight and dark spaces, including while wearing a large costume.
  • Continual manual dexterity and frequent bimanual dexterity; ability to identify and distinguish colors.
  • Ability to wear and carry special-event props and gear for long periods.
  • Applicants must upload a performance resume specifying their height.
  • Specific physical proportions are required to ensure costume fit and character integrity.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • At least one year of customer or sales experience.
  • Previous public performance, acting, or entertainment experience.
  • Experience entertaining children and large groups of people.

Responsibilities

  • Lead and/or perform in character-themed shows, following basic scripts and improvising as needed.
  • Engage live audiences through performance, which may include basic dance routines and singing.
  • Encourage, recruit, register, and schedule guests to participate in activities.
  • Promote a fun, energized, and comfortable atmosphere for guests.
  • Provide guests with information about recreation facilities and activities, including tours.
  • Host live events and activities.
  • Explain and promote facility rules and regulations for guest safety and welfare.
  • Observe activities and respond to emergencies according to local operating procedures.
  • Inform a supervisor or manager when a guest may be unable to participate safely.
  • Prepare for shows and clean and maintain equipment and supplies.
  • Accurately portray the predetermined style, characteristics, and mannerisms of assigned roles.
  • Follow company, safety, and security policies and procedures; protect confidential information and company assets.
  • Maintain a clean and professional appearance and uniform.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Communicate professionally, use appropriate telephone etiquette, and prepare and review written documents accurately.
  • Comply with quality assurance expectations and standards and maintain positive working relationships with colleagues.
  • Visually inspect tools, equipment, and machines for defects.
  • Perform other reasonable job duties as requested.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service