Cosmetologist - Base Pay plus commission & gratuity

The Edgewater Hotel • Madison, WI

3d • $0 - $9 • Onsite

About The Position

The Cosmetologist works in The Edgewater Spa, a full-service salon and spa located on the shores of Lake Mendota. The spa serves local residents and resort guests in a luxurious, lakeside environment. The role provides salon and spa services while contributing to the spa’s high standard of customer service. Compensation includes an hourly rate plus commission and gratuities, including commission and gratuities on treatments and retail sales.

The position operates in a full-service spa and professional office environment. It uses standard office equipment and spa equipment, products, linens, and cleaning supplies. Evening, weekend, and holiday work is required. The role is active and includes frequent standing, walking, handling items, and reaching, as well as lifting or moving up to 25 pounds frequently and up to 50 pounds occasionally.

Requirements

• Previous experience.
• Licensure in accordance with Wisconsin State Law.
• Prior service and/or product sales experience.
• Excellent customer service skills and a genuine interest in helping clients.
• Ability to meet or exceed customer expectations and resolve guest service issues in a timely, friendly, and efficient manner.
• Ability to be flexible and open to sharing new ideas.
• Willingness and enthusiasm to learn and train.
• Flawless hygiene, ethics, and practices.
• Ability to meet the position’s physical demands, including frequent standing, walking, handling and reaching; frequent lifting or moving up to 25 pounds; and occasional lifting or moving up to 50 pounds.

Nice To Haves

• Experience in a luxury day spa environment.

Responsibilities

• Provide salon and spa services while delivering high-quality customer service to guests.
• Meet or exceed customer expectations and resolve guest service issues in a timely, friendly, and efficient manner.
• Sell services and products, including treatments and retail products.
• Maintain records as required by federal, state, local, and company regulations.
• Use, maintain, and inventory supplies, products, and equipment.
• Maintain a clean, organized, and sanitary workspace.
• Work collaboratively in a team environment.

Benefits

• Hourly rate plus commission and gratuities, including on treatments and retail sales.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off.
• 401(k) contribution matching.
• Voluntary life insurance.
• Discounts at the spa and restaurants and on stays at affiliated hotels.
• Discounted onsite parking for full-time team members.
• Discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed