Cosmetics Beauty Advisor - Creed, Full Time - Glendale (TEMP)

Macy's•Glendale, CA

1d•Onsite

About The Position

Bloomingdale’s Cosmetics Beauty Sales Colleagues provide excellent service and sell the store’s assortment in person and online. The role focuses on building and maintaining client relationships through outstanding service and product knowledge while maintaining compelling merchandise presentation. Colleagues provide makeup application lessons, skincare consultations and treatments, and current trend advice. Beauty Sales Colleagues deliver the Bloomingdale’s Customer Experience Framework through welcoming, engaging, and inquisitive conversation that creates a human connection. They circulate across sales-floor departments, determine customer needs, explain Loyalty programs, and support the shopping experience from beginning to end or through a handoff at the Front Desk. They also support operational excellence, including fulfillment systems, merchandise-to-sell standards, and floor and fitting-room upkeep. Colleagues are expected to help where needed and support multiple functions that affect the customer experience.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
Ability to use and navigate multiple technological devices and computers.
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures.
Strong communication and problem-solving skills, with the ability to present information clearly and concisely.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.

Responsibilities

Connect with customers promptly, in store and online, to build comfort and trust.
Demonstrate expertise in products and style and build sales with a confident fashion voice.
Use styling and selling technology to deliver the customer experience and drive sales.
Use outreach tools to build client relationships, encourage repeat purchases, and develop a personal clientele.
Balance customer interactions across multiple online platforms.
Promote the Bloomingdale’s Loyalist program.
Greet and engage customers with genuine, friendly interactions to create an easy, seamless, and enjoyable in-store and online experience.
Drive sales with in-store and online clients using technology.
Participate in merchandising and operational requirements, including fulfillment, merchandise-to-sell standards, and floor and fitting-room upkeep.
Provide makeup application lessons, skincare consultations and treatments, and current trend advice.
Circulate across departments, identify customer needs, and support the shopping experience through completion or handoff at the Front Desk.
Maintain positive working relationships throughout the company.