Beauty Advisor - Creed
About The Position
The Beauty Advisor is responsible for delivering outstanding customer service, building individual and vendor line sales, establishing and maintaining customer relationships, working effectively with team members, and establishing new Saks Fifth Avenue accounts. The role follows company standards and procedures and focuses on in-house training programs, pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Saks Fifth Avenue’s clienteling system, the Beauty Advisor drives their own business and success. The Beauty Advisor serves as a brand expert and department representative, provides professional makeup and treatment consultations and applications, maintains customer information and preferences, and ensures a clean, tidy, welcoming selling area. The position reports to the Cosmetics Selling Manager.
Requirements
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment with substantial multitasking and minimal supervision.
- Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
- Attention to detail, initiative, and a positive approach to the work environment.
- Ability to work effectively with others and independently to drive business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultation and application.
Responsibilities
- Model Saks Fifth Avenue Principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor line, event, and department daily and monthly sales goals.
- Deliver high-level customer service and develop customer relationships as a brand expert and department representative.
- Serve as a positive liaison between Saks Fifth Avenue and the designated Account Executive.
- Use Saks Fifth Avenue’s online clienteling tool to record and maintain client information and preferences.
- Provide an exceptional customer experience from initial approach and application through closing the sale and customer follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised counter.
- Participate in in-house training programs and pre-booked facial consultation events.
- Establish new Saks Fifth Avenue accounts and drive individual business.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
