Beauty Advisor - Creed
About The Position
The Beauty Advisor is responsible for delivering outstanding customer service, building sales for their individual business and vendor line, establishing and maintaining customer relationships, and contributing to department goals. Reporting under the direction of the Cosmetics Selling Manager, the role includes representing the department and brand, developing new Neiman Marcus accounts, and following company standards and procedures. The Beauty Advisor participates in in-house training programs and pre-booked facial consultation events, maintains a properly merchandised counter, and proficiently closes retail sales. Using Neiman Marcus' clienteling system, the advisor records customer information and preferences, builds their own business, and follows up to create an exceptional customer experience. The position involves working with other team members as well as independently, maintaining a clean and welcoming selling area, and meeting or exceeding individual, vendor line, event, and department sales goals.
Requirements
- At least 1 year of retail experience.
- Demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
- Ability to learn and use online clienteling tools and software proprietary to Saks Fifth Avenue.
- Attention to detail, initiative, and a positive approach to the work environment.
- Ability to work collaboratively and independently to drive business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultation and application.
Nice To Haves
- Retail experience in a customer-focused cosmetics environment.
Responsibilities
- Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor line, event, and department sales goals.
- Deliver high-quality customer service and build customer relationships as a brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and the designated Account Executive.
- Use Neiman Marcus' online clienteling resource to record and maintain client information and preferences.
- Provide an exceptional customer experience from initial approach and application through closing the sale and customer follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised counter.
- Participate in in-house training programs and pre-booked facial consultation events.
- Establish new Neiman Marcus accounts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
