Beauty Advisor - Creed

Saks•Atlanta, GA

About The Position

The Beauty Advisor is responsible for delivering outstanding customer service, building individual and vendor-line sales, establishing and maintaining customer relationships, and developing new Neiman Marcus accounts. Reporting to the Cosmetics Selling Manager, the role includes participating in in-house training programs, supporting pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Neiman Marcus’s clienteling system, the Beauty Advisor drives their own business while adhering to company standards and procedures.

Requirements

  • At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Demonstrated successful sales experience and a record of exceeding quota.
  • Ability to work in a fast-paced, team-oriented environment requiring multitasking and minimal supervision.
  • Ability to learn and use online clienteling tools and proprietary Saks Fifth Avenue software.
  • Attention to detail, initiative, and a positive approach to work.
  • Ability to work collaboratively and independently to drive business.
  • Sound business judgment and organizational ability.
  • Ability to provide professional makeup and treatment consultation and application.

Responsibilities

  • Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
  • Achieve and exceed individual, vendor-line, event, and department sales goals.
  • Create and develop customer relationships as a brand expert and department representative.
  • Serve as a positive liaison between Neiman Marcus and the designated Account Executive.
  • Use the online clienteling tool to record and maintain client information and preferences.
  • Provide an exceptional customer experience from initial approach and product application through sale closing and follow-up.
  • Maintain a clean, tidy, and welcoming selling counter.
  • Participate in in-house training programs and pre-booked facial consultation events.
  • Establish new Neiman Marcus customer accounts.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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