Cosmetic Sales Associate

Tisun Beauty•Charlotte, NC

6d•Onsite

About The Position

Tisun Beauty Supply is seeking a dependable, motivated, professional, and customer-focused Cosmetic Sales Associate for its Steele Creek location in Charlotte, North Carolina. The role assists customers with makeup, cosmetics, and skincare needs by providing product information and recommendations, maintaining an organized and well-stocked cosmetics department, and supporting store sales goals. The position is part-time, with a starting pay of $14.00 per hour. Schedules are determined by store business needs and require weekend availability, flexible retail hours, and availability for holidays as needed. The associate contributes to a welcoming, professional shopping experience in a fast-paced retail environment. Duties include helping customers choose products, maintaining product displays and inventory, supporting merchandising and promotions, and collaborating with the store team. Tisun Beauty Supply is an established beauty retailer with 30 years of industry experience and four store locations. The company emphasizes teamwork, professional development, and growth.

Requirements

At least one year of customer service experience is preferred; previous retail, sales, or customer service experience is preferred.
Strong knowledge of cosmetics, makeup, skincare, or beauty products is strongly preferred.
Ability to communicate product information clearly and professionally.
Strong interpersonal, communication, and customer service skills.
Friendly, approachable, and customer-focused demeanor.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively as part of a team.
Willingness to learn about new products, cosmetic brands, and beauty trends.
Must be available to work weekends and flexible retail hours based on store business needs, including holidays as needed.
Reliable attendance and punctuality.
Must comply with the company's dress code, employee handbook, and policies.
Must be able to stand and walk for extended periods and perform routine retail tasks, including bending, reaching, stocking, and lifting merchandise, with or without reasonable accommodation.
Must maintain a professional attitude and provide respectful, consistent customer service.
Must be willing to assist with merchandising, inventory, and other reasonable departmental or store duties as assigned.

Nice To Haves

High school diploma or equivalent preferred.
Additional education or training in cosmetology, makeup artistry, or a related field is a plus.

Responsibilities

Greet customers promptly and provide friendly, professional assistance.
Help customers select cosmetics, makeup, skincare, and beauty products based on their preferences and needs.
Provide accurate available information about product ingredients, features, application methods, and pricing.
Recommend complementary products and cross-sell appropriate items.
Maintain knowledge of cosmetic brands, products, makeup trends, and skincare basics.
Keep the cosmetics department clean, organized, stocked, and visually appealing.
Restock merchandise from warehouse inventory as needed.
Maintain product displays and assist with merchandising, promotions, and seasonal displays.
Ensure merchandise is properly priced, labeled, and displayed.
Monitor inventory and communicate low-stock items, missing merchandise, and inventory concerns to management.
Assist with receiving, sorting, and organizing merchandise when assigned.
Return overstock merchandise to the warehouse and keep storage areas orderly.
Respond professionally to customer questions and basic concerns, referring issues to management when necessary.
Support departmental and store sales goals through attentive service and appropriate recommendations.
Follow company policies, procedures, safety standards, and customer service expectations.
Maintain a professional appearance in accordance with the dress code and employee handbook.
Collaborate with team members and assist with other store duties as assigned by management.