Correspondent Banking Relationship Manager

First National Bankers Bank

11h•Remote

About The Position

The Correspondent Banking Relationship Manager develops new correspondent banking business with community financial institutions throughout FNBB’s market footprint. The role supports growth in deposits, electronic banking, image cash letter, loans, Capital Markets, and related business and product utilization. It is responsible for achieving individual, department, and Bank goals through active participation in sales management and calling programs. This is a remote position with travel of up to three days per week in Arkansas and potentially neighboring regions. A bachelor's degree is preferred. The employer is willing to consider candidates who will work with a senior relationship manager and learn correspondent banking if they do not already have experience in the field.

Requirements

Strong verbal and written communication skills.
Strong organizational skills.
Strong customer relationship and sales skills.
Desire to work in correspondent banking.
Willingness to work with a senior relationship manager and learn correspondent banking if not already experienced.
Ability and willingness to travel up to three days per week in Arkansas and potentially neighboring regions.

Nice To Haves

Bachelor’s degree.
Existing correspondent banking experience.

Responsibilities

Develop new correspondent banking business and solicit new business prospects.
Promote the Bank’s products and services and help maintain a positive sales environment.
Monitor significant changes in existing customer status, meet with customers to discuss needs, recommend appropriate Bank services, and resolve problems.
Help organize the department and coordinate available resources to achieve results.
Review marketing strategies in relation to department and Bank goals and recommend suitable approaches.
Promote superior customer service through example, follow-up, and periodic meetings and presentations with department officers and staff.
Contribute to the Bank’s profitability and assist with cost controls, income generation, and regional marketing efforts.
Assist other officers with inquiries and support, and participate in internal committees assigned by senior management.
Maintain advanced knowledge of financial industry status and trends.
Respond to inquiries or refer them to the appropriate department or person, and follow up with customers and staff.
Process, solve, and answer complex customer transactions, problems, or inquiries.
Follow policies and procedures, complete administrative tasks correctly and on time, support the Bank’s goals and values, and benefit the Bank through outside activities.
Perform other duties as assigned.